COVID-19 Policies

Vehicles are cleaned and sanitized on a daily basis.

Passengers are advised to wear a face covering while onboard the bus. In some instances, you may not be allowed on board if you’re not wearing a mask that covers both your mouth and your nose.

Passengers are encouraged to use extra space to create physical distance from one another, where possible.

Amtrak Policies

Amtrak is waiving all change fees for reservations made by December 31.

Amtrak is following industry recommendations for deep cleaning and sanitizing of its vehicles prior to service, with additional en-route cleaning to disinfect restrooms and frequently touched surfaces along the journey.

Amtrak requires that all customers and employees wear a face mask or covering that fully covers the entire mouth and nose, unless actively eating or drinking while stationary.

Amtrak is limiting bookings to allow for more physical distancing in seating areas.

Badger Bus Policies

High-contact touch points are wiped after each trip and seats are sprayed with an EPA-approved disinfectant following each route. Once per day, the bus receives a full fogging with an EPA-approved disinfectant. Hand sanitizer stations are available.

Passengers are required to wear a face covering while onboard the bus.

Buses run at limited capacity for better social distancing.

Barons Bus Lines Policies

Buses are cleaned daily by the service team. The carrier has increased the frequency of sanitizing surfaces that people regularly come in contact with. All hard surfaces are cleaned with an EPA-approved Lysol disinfectant. Hand sanitizing dispensers are available on every bus.

All passengers must wear a face mask with the exception of children under the age of four and those who are medically unable to wear a mask.

BoltBus Policies

BoltBus will waive change fees on tickets booked for travel through January 31, 2020.

The carrier has increased the amount of wipe-down cleaning of high-touch areas, including seats, arm rests, handles, windows and seat belts, throughout the day with a CDC recommended disinfectant.

Passengers are required to wear a face covering while onboard the bus.

Burlington Trailways Policies

All buses are thoroughly cleaned and disinfected at the end of each line run or charter.

All passengers are required to wear a face covering while onboard Burlington Trailways buses and inside the carrier’s depots.

C&J Policies

For Boston trips: all Logan Airport tickets are valid anytime for two years from the purchase date. South Station tickets are valid anytime within one year of the purchase date. For New York trips: you can change your reservation at no additional cost. Changes must be made prior to the original trip’s departure.

C&J buses are equipped with state-of-the-art air filtration systems that help reduce the spread of airborne pathogens. Commonly used surfaces in stations such as door handles, counter tops, seating areas and kiosks are cleaned with EPA-registered disinfectants. All buses are also rigorously cleaned after each trip.

Passengers are required to wear a face covering, or appropriate cloth face covering over their nose and mouth throughout the journey.

Cold Shot Bus Policies

Booked trips can be postponed to any day up to December 31, 2020.

Buses are sanitized before every trip, which includes cleaning all touch points with disinfectant. Hand sanitizers are available at every stop.

To enable distancing, the carrier is blocking every alternate seat on the bus.

Concord Coach Lines Policies

Tickets may be used to travel any day or time through December 31, 2021 (with the exception of New York service).

New upgraded air filters have been installed on every coach. Every bus undergoes enhanced disinfecting throughout each day. High touch surfaces are wiped down before and after every trip, and every bus is sprayed with an electrostatic fogger that can reach every inch of the interior. Plexiglass dividers have been installed on every seatback for added safety and peace of mind. New upgraded air filters have been installed on every bus.

All passengers are required to wear a face covering throughout the entire journey.

Buses run at limited capacity for better social distancing.

Dartmouth Coach Policies

Tickets may be used to travel any day or time through December 31, 2021 (with the exception of New York service).

Every bus is spray-disinfected, every day. All high touch surfaces on the bus and at all terminals are sanitized with disinfecting wipes on a no less than daily basis. Hand sanitizer is available at all ticket counters and on every bus. New upgraded air filters have been installed on every bus.

All passengers are required to wear a face covering throughout the entire journey.

Buses run at limited capacity for better social distancing.

Ebus Policies

The carrier is regularly cleaning and sanitizing all high-touchpoint surfaces, restrooms, and have also introduced electrostatic sprayers to clean in between each trip.

All passengers are required to wear face masks at all times. If a passenger refuses to wear a mask, they will be denied boarding.

Express Arrow Policies

All passengers are required to wear face coverings for the duration of the trip.

Fullington Trailways Policies

Motor coaches are thoroughly cleaned at the end of their daily runs, as well as during the day as time permits/customer requirements allow. All hard surfaces and high-touch areas are sanitized daily with disinfectant cleaners.

All passengers are required to wear face coverings for the duration of the trip.

Buses run at limited capacity for better social distancing.

Go Buses Policies

Every bus is thoroughly cleaned and high-touch areas are sanitized every day. Cleaning wipes and/or hand sanitizer are available on all buses.

All passengers over the age of 2 are required to wear face coverings at all times.

Buses run below half capacity ensuring two seats for every passenger.

Greyhound Policies

Greyhound will waive change fees on tickets booked for travel through January 31, 2020.

The carrier has increased the amount of wipe-down cleaning of high-touch areas, including seats, arm rests, handles, windows and seat belts, throughout the day with a CDC recommended disinfectant.

Passengers are required to wear a face covering while onboard the bus.

Indian Trails Policies

Buses are Cleaned and disinfected after each run, with particular attention to high-touch areas. Buses are ventilated with fresh air rather than air recirculated through the heating/cooling system.

Passengers are required to wear a face covering while onboard the bus.

Buses run at limited capacity for better social distancing.

Jefferson Lines Policies

Buses are cleaned and disinfected at the end of each day.

Landline Policies

Buses undergo regular disinfection.

Passengers are required to wear a face covering while onboard the bus.

Buses run at limited capacity for better social distancing.

Maritime Bus Policies

Buses are cleaned and disinfected after each completed trip.

Passengers are required to wear a face covering while onboard the bus.

Buses run at limited capacity for better social distancing.

Ontario Northland Policies

Vehicles are cleaned and disinfected after each completed trip.

Passengers are required to wear a face covering while onboard.

The carrier operates at limited capacity for better social distancing.

OurBus Policies

Tickets may be cancelled in exchange for credit for future travel.

Buses are cleaned and disinfected between trips. Cleaning procedures include ozonation, spraying disinfectant mist and wiping down all surfaces with alcohol-based solution.

Passengers are required to wear a face covering while onboard the bus.

Carrier operates at limited capacity for better social distancing.

PandaNY Bus Policies

Carrier has increased the use of disinfectants to clean the buses and disinfect high-touch surfaces.

Passengers are required to wear a face covering while onboard the bus.

Peoria Charter Policies

All buses are sanitized using EcoLab’s Peroxide Multi-surface Cleaner & Disinfectant. This is a green, eco-friendly product that is non-toxic to humans and animals.

Passengers are required to wear a face covering while onboard the bus.

Peter Pan Bus Lines Policies

If you are experiencing Covid-19 symptoms, the carrier will reschedule your trip.

The carrier has updated the daily bus cleaning and disinfecting process to include the use of CDC/EPA approved chemicals. All vehicles have been sealed with a state of the art product that kills all germs, bacteria & viruses on contact.

Passengers are required to wear a face covering while onboard the bus.

Red Arrow Policies

The carrier has increased the amount of wipe-down cleaning of high-touch areas, including seats, arm rests, handles, windows and seat belts between trips.

Passengers are required to wear a face covering while onboard the bus.

Carrier operates at limited capacity for better social distancing.

Red Coach Policies

Buses are cleaned and disinfected after each completed trip. Hand sanitizers are provided to all passengers.

Passengers are required to wear a face covering while onboard the bus.

Southeastern Stages Policies

Before and after each trip, buses are treated with extensive cleaning including aerosol disinfection of the cabin with a focus on high-touch areas. Additional air purification modules have been installed filtering out viruses, molds, allergens and germs while reducing risks of infection.

Passengers are required to wear a face covering while onboard the bus.

Southeastern Stages Policies

Buses are cleaned and disinfected after each completed trip. Additional air purification modules have been installed.

Passengers are required to wear a face covering while onboard the bus.

Tornado Bus Policies

Passengers are required to wear a face covering while onboard the bus.

Trailways (Adirondack, NY, NY Pool) Policies

Buses are fogged daily using an anti-viral/anti-bacterial vapor misting program that disinfects large spaces by leaving a long-lasting residual clean. Disinfecting wipes are also used frequently to clean high-contact surfaces.

Passengers are required to wear a face covering while onboard the bus.

Buses run at limited capacity for better social distancing.

Vamoose Policies

All buses are thoroughly cleaned and sanitized with disinfectant solutions at night and in between trips. The buses are supplied with alcohol-based hand sanitizer.

Passengers are required to wear a face covering while onboard the bus.

Buses run at limited capacity for better social distancing.

VIA Rail Policies

You can cancel or modify your ticket at any time prior to departure for all travel scheduled through March 31, 2021, and receive a full refund without incurring any service charges.

Trains undergo a thorough cleaning and disinfection process with special attention to high-touch surfaces. Hand sanitizer is provided at key points of contact.

Passengers are required to wear a face covering while onboard the train.

Trains run at limited capacity for better social distancing.

Wanda Coach Policies

Carrier has ramped up cleaning and disinfecting procedures on all buses.

Passengers are required to wear a face covering while onboard the bus.