4.0
Pros: I liked how we didn't make too many stops and there were a lot of seats. Cons: The directions on the ticket - I didn't know where to go for the first Peter Pan trip and I missed my bus! I had to buy a new pass - this time I saw that it said Port Authority. It's confusing when it gives a street address because that made me think I had to stand out on the street, not go down into port authority.
4.0
Pros: I appreciated the simple on-board process. Sometimes riding can be tricky when it comes to too hot or cold, but I felt the driver was aware and adjusted the temperature throughout the ride. Cons: Communication from the driver was a little inconsistent. We received an announcement about our departure, where we going, etc., and when we took a break at a rest stop, but when we reached Baltimore, there was no announcement. So when we pulled in, the driver got off, returned a few minutes later, and was in the middle of backing out when passengers from the back of the bus called out asking if we were in Baltimore. Even the second driver we had picked up at the rest stop, did not say anything. It would be helpful to take the time and over-communicate if needed, especially if passengers may not understand English that well. Repeat destinations, arrivals, and common courtesies while riding on a Coach with other passengers. Tips: You may know your destination, and try to stay aware of where you are along your journey. Do not depend on the driver to tell you where you are along the way. And be sure to bring headphones to use while riding,.
3.0
Pros: The bus driver drove well and arrived on time… Cons: The space with the seating was very cramped… and some passengers were loud talking on there phones as well as playing music. Tips: Bring earplugs and lose weight.
5.0
Pros: I liked the ability to be alone with my thoughts during the rain which covered new england that morning. Cons: They should make a sleeper cabin where they inject you with propofol so there is no memory of travel at all. A form of time travel. Tips: Just watch out for Susan. She's spicy.
1.0
Pros: I liked that we did not stop on the road once we eventually got going. Cons: The bus was scheduled to depart at 5pm, but we did not end up beginning the boarding process until 5:20pm; despite the inconvenience of the late start, the bus driver displayed a gross and rude attitude to every and all passengers who dared to ask a question about anything. Tips: Please arrive on time and ask your questions in advance at the Peter Pan Bus Office in the upstairs area because the bus drivers are not interested in providing any service/assistance besides driving the bus.
3.0
Pros: I liked everything about my trip except it didn't leave on time , bus was overbooked and I arrived at my destination late . Cons: Simply has better communication about issues regarding departure.
5.0
Pros: Nice and comfortable as it can get on a bus Bus driver was pleasant. Cons: Accessibility for disabled persons. Tips: Be more courteous with regards to playing music on their phones and having loud conversations.
5.0
My trip was so comfortable and effortlessly efficient. Clean atmosphere, friendly staff and enjoy ride. Price was amazing!
5.0
Easy, Safe, as comfortable as a bus can be.
5.0
Pros: That I didn’t have to drive and deal with traffic and tolls. Cons: Wider seats would be awesome.
5.0
Pros: Great driver. Quick trip despite pulling off a little late however got there on time. Cons: Wider seats / space between seats. Can sit next to a person comfortably. Tips: It may be crowded however its quick & cheap.
3.0
Pros: Perfect timing. Cons: The behavior of staff to the foreigner should be more friendly and supportive rather than direct them like boss! As they might be unaware about some rules during travelling. Also good to give some brief information specifically when and where bus stops!
3.0
Pros: Spacious with two seats to self. Trip from Boston to Hartford was excellent. Cons: Trip from Hartford to New York was a bit problematic. The driver was an hour late to the bus in Hartford which made us over an hour late to NYC. It was fine for me that we were running late but for others maybe not okay. The driver was very apologetic and tried to make up for lost time but then was going a bit too fast for me. Perhaps Peter Pan should have stand by drivers in cases like these. Also what ever happened to express bus trips between Boston - NYC with no stops in Hartford. I think I would take the bus more often if this were the case.
3.0
Pros: Was on time. Cons: Chargers for iPhone phones.