5.0
Pros: The attendant was nice and helpful. Really kind lady. Highly recommend this service! Cons: Nothing really.
5.0
Pros: The train was comfortable and arrived early! Tips: If the train is crowded the line for the cafe cart might be long- be ready for that!
3.0
Pros: Relaxing once we were all seated together as a family. Cons: Upon our arrival at Penn Station, we were informed that due to our family size (a family of 6), we would be granted priority boarding to ensure we could sit together. However, when the boarding announcement was made, we attempted to proceed promptly but found that the queue had already reached capacity.Upon seeking guidance from station staff, we were directed to the rear of the train. Upon reaching the designated area, we were informed that it was reserved for business class passengers only. We then proceeded to the subsequent carriage, but it too was nearly full. Another family, similarly advised about priority for families, expressed their frustration to the staff.Consequently, our three children were accommodated in two seats. We had to wait for a couple hours until seats became available for us to sit together as a family. This experience raises concerns regarding either misinformation provided by the ticket counter or a lack of clarity among the train staff regarding family boarding priorities.
5.0
Pros: The quietness. Tips: It is very relaxing.
4.0
Pros: On time. Cons: Would like to have wifi.
5.0
Pros: I loved the view of the Hudson River! The train was very clean and comfortable and safe. It was a lovely experience. Cons: No feedback. Tips: Absolutely recommend taking Amtrack.
5.0
Pros: Comfort, friendlessness, sage travel. Affordable. Convienant. Cons: Nothing. Everything was great! Tips: Pay attention to train info at train station. My track changed within 10 minutes of its arrival which I would of missed if not paying attention to train schedule on monitors.
5.0
Pros: Comfy smooth ride. Cons: Installing led signage to indicate details of travel like stations, temperature, train departing, wifi information, availability.
4.0
Pros: Travelling in a train in itself is an amazing experience. I enjoyed seeing number of cities and towns along the way. The journey was pretty scenic. Cons: Seats and cleanliness of washrooms. Tips: Travelling with Amtrak is by far most enjoyable than any other means. You see number of towns and cities along the way. Train runs along the river that make is extremely beautiful experience. I would strongly recommend anyone who wish to take advantage of train journey to travel by Amtrak. Staff is quite friendly.
5.0
Pros: I go to school in Syracuse and taking the train is very convenient. Cons: Everything was good. Tips: Take the train!
1.0
Pros: Wifi on the trane. Cons: Better communication whenever there’s a delay.
3.0
Pros: Convenience of being driven while getting personal things done with the complimentary wifi. Cons: Overcrowding.
5.0
Pros: I liked the spacious amount of leg room. Cons: Sometimes the wifi is inconsistent. More consistent wifi. Tips: No.