1.0
Cons: Bus broke down and replacement bus could not be found so all passengers were left stranded in the Union Station terminal in Hartford CT. This station is in deplorable condition and there were no direct connections to be found to NYC. When the Limoliner 800 number was called it was a recording to leave a message! Will not take the Limoliner again. Tips: Avoid the Limoliner at all costs!
5.0
Pros: The bus arrived late but left very quickly, boarding was simple, the staff was friendly and the drop-off location was fabulous. The driver took an excellent route - the drive took only 4.5 hours which is great for a Friday night. Cons: Getting notified that the bus would be 30 minutes late.