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About Peter Pan Bus Lines

Peter Pan Bus Lines is a prominent bus company serving the Northeastern USA and is based in Springfield, MA. Peter Pan bus routes cover Massachusetts, New York State, Rhode Island, Connecticut, Maryland, New Jersey, Pennsylvania and Washington DC. Popular Peter Pan bus schedules link Boston to Hyannis, Providence to NYC and New York to Baltimore. You can find all Peter Pan schedules and book bus tickets at the lowest prices on Wanderu.com

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Peter Pan Bus Lines bus Coverage

Daily Trips2,485
stations61
cities45
countries1

Peter Pan Bus Lines bus amenities

Air conditioningAir conditioning
RestroomRestroom
Extra legroomExtra legroom
Green certifiedGreen certified
Power outletPower outlet
WiFiWiFi

Reviews from Wanderu Customers traveling with Peter Pan Bus Lines

Overall review score for Peter Pan Bus Lines
4.2
Based on 1194 reviews

Based on 98 reviews
Overview
Users that traveled from Boston to New York with Peter Pan Bus Lines report that they were happy with the WiFi on board 50 percent of the time.
Ratings (Out of 5)
Comfort
3.9
Timeliness
4.4
Staff
4.1
Value
3.9
Condition
4.2
Adelino
5.0
March 17, 2020Visiting family
Pros
very pleased with the hole thing
Cons
keep it up
Tips
I definitely wold recommend
Anne
2.0
March 6, 2020Visiting family
Cons
the wifi and outlet didnt work
Jesus
5.0
March 1, 2020Visiting family
Pros
Quiet, smooth ride.
Cons
Everything seems to be in order.
Tips
Come on time.
Ellen
2.0
February 27, 2020Visiting friends
Cons
One and one half hours late getting to NY.
John
5.0
February 23, 2020Vacation
Pros
All went as planned!
Cons
Free snacks!

Based on 86 reviews
Overview
Users that traveled from New York to Boston with Peter Pan Bus Lines report that they were happy with the WiFi on board 49 percent of the time.
Ratings (Out of 5)
Comfort
3.6
Timeliness
4.2
Staff
3.8
Value
3.6
Condition
4.1
Sheldon
5.0
March 8, 2020Visiting friends
Pros
Ease and comfort of trip
Cons
Keep up the great work
Tips
Go with Peter Pan they get you where you need to go
Michele
4.0
March 3, 2020Couples trip
Cons
Letting other passengers know to respect their fellow passengers. Example: using your phone etc.
Christian
5.0
March 1, 2020Visiting friends
Pros
Driver - he was hilarious and drove very smoothly. Also full usb outlets in the middle of the seats was a game changer - nothing worse then sitting near the window and having to have your neighbors cord running under/over your legs.
Cons
The headrest on the seats are uncomfortable however I do love the foot rests
Chika
3.0
February 23, 2020Visiting friends
Pros
Great to see my good friends.
Tips
Should avoid Sunday afternoon trip. Seats were full.
Rukayat Olabisi
5.0
February 22, 2020Regular commuter
Tips
Peter Pan isn't as bad the reviews I read said it was. Was a great bargain for the price. Ride was pretty smooth too.

Based on 77 reviews
Overview
Users that traveled from Philadelphia to New York with Peter Pan Bus Lines report that they were happy with the WiFi on board 62 percent of the time.
Ratings (Out of 5)
Comfort
3.9
Timeliness
4.6
Staff
4.2
Value
4.1
Condition
4.3
Angela
5.0
March 1, 2020Visiting family
Pros
Driver was courteous and thorough in announcing information at the start of the trip.
Cons
Unsure
Tips
No
Johnathon
5.0
February 28, 2020Business
Pros
Very easy travel.
Cons
Smell, maybe an air freshener .
Tips
Get there 30 minutes before so you get a seat you want.
Elena
5.0
February 22, 2020Vacation
Pros
On time precisely. Clean, no smells. Tickets not required to be printed out at Peter Pan. At Greyhound the require it to be printed on paper.
Cons
Seat belts were not available. They should be.
Tips
Wanderu is a very convenient web-site
Michael
5.0
February 6, 2020Business
Pros
it was unspectacular, which is fine
Cons
a bit more expensive than some rides that evening
Galen
1.0
February 1, 2020
Cons
I had an unpleasant interaction with the driver who was rude and unforgiving when I asked politely whether he would be able to wait 1 min for my companion who was just arriving to the station. I understand the policy that the bus departs on time, however I felt that my ...More

Based on 76 reviews
Overview
Users that traveled from New York to Philadelphia with Peter Pan Bus Lines report that they were happy with the WiFi on board 57 percent of the time.
Ratings (Out of 5)
Comfort
3.9
Timeliness
4.8
Staff
4.2
Value
4.1
Condition
4.2
Andrew
5.0
March 12, 2020Business
Pros
not crowded
Cons
the power outlets are loose and one of my device chargers kept falling out. also seats could stand to be a little further apart
Tips
no
Geoffrey
1.0
March 8, 2020Solo travel
Pros
Bus had to pull over on the highway due to mechanical issues. Bus driver gave no direction of what the plan was. Had to wait 1.5 hours until new bus was back on the road to final destination in Philadelphia.
Cons
Safer measures when bus is broken down on the side of the road. Allowed 40+ passengers to stand on the side of a major highway until relief bus was able to come and pick us up.
Abosede
5.0
March 6, 2020Visiting friends
Pros
best deal. express. convenient location in nyc and philly. couldn't be easier
Carlos
5.0
February 28, 2020Business
Pros
Smooth, drama free, on time, comfy and clean.
Cons
If the station could have more seating and clearer line up instructions but beyond that N/A
Tips
Arrive early, know your boarding number and have your ticket ready
Jacob
5.0
February 21, 2020Visiting friends
Pros
Amazing price and the bus left exactly on time and arrived early!
Cons
Nothing.

Based on 47 reviews
Overview
Users that traveled from Washington to New York with Peter Pan Bus Lines report that they were happy with the WiFi on board 59 percent of the time.
Ratings (Out of 5)
Comfort
3.9
Timeliness
4.4
Staff
3.9
Value
3.5
Condition
4.2
Sarah
1.0
March 5, 2020Visiting family
Pros
I thing the trip was horrible
Cons
The bus driver was rude and the bus broke down and the driver threatened to leave us. We got to our destination extremely late and I would like a refund. And the WiFi and charging ports did not work
Tips
Don’t
Michael
3.0
February 29, 2020Visiting family
Pros
Speed
Cons
Unannounced stops
Tips
Make sure you confirm the route is direct with no stops in advance.
Naima
4.0
February 22, 2020Vacation
Pros
Bus was on time
Cons
Seats are not comfortable.
Tips
No
Kendall
4.0
February 22, 2020Vacation
Pros
The bathroom wasn’t totally nasty like most buses. Chris Brown is super nice and friendly. It left right on time!
Cons
We had to stop and switch buses, which took over 20 minutes. Not cool.
Tips
Good deal for the money.
Destiny
3.0
February 13, 2020Solo travel
Pros
Nice staff
Cons
Needs to be spacious for the price

Based on 41 reviews
Overview
Users that traveled from Washington to Philadelphia with Peter Pan Bus Lines report that they were happy with the WiFi on board 50 percent of the time.
Ratings (Out of 5)
Comfort
4.0
Timeliness
4.3
Staff
4.1
Value
4.2
Condition
4.3
Guglielmo
4.0
March 6, 2020Solo travel
Pros
Comfort, quiet, good book to read
Jordan
4.0
February 28, 2020Visiting friends
Pros
Easy to just relax and less stressful than driving
Cons
Cleaning, trash was often left from the past rides and spilled drinks on the floor
Tips
Bring something to do, you never know what traffic will be like! Might as well enjoy a podcast or book
Maria
4.0
February 23, 2020Solo travel
Pros
The seat was comfortable and the driver was on time.
Cons
There was no possibility to buy snacks at any of the pick-up locations.
Tips
Get snacks beforehand
Gayle
5.0
February 22, 2020Solo travel
Pros
Very easy to book on all modes through wanderu.
Shanelle
3.0
February 15, 2020Visiting friends
Pros
Cheap
Cons
Driver kept telling people to be quiet - no one was talking.
Tips
Prepare for traffic

Based on 40 reviews
Overview
Users that traveled from New York to Washington with Peter Pan Bus Lines report that they were happy with the WiFi on board 48 percent of the time.
Ratings (Out of 5)
Comfort
3.8
Timeliness
4.4
Staff
3.8
Value
3.8
Condition
4.0
Nicolas
1.0
March 9, 2020Visiting family
Pros
Didn’t smell like past bus rides I’ve taken
Cons
Bus rider was extremely rude to two ladies nearby me. The bus was already an hour late and we were so close to the destination (like ten minutes away) and these two starting having a conversation. They were near the front. After about two minutes into the conversation t...More
Syed
3.0
February 13, 2020Solo travel
Cons
The wifi didn't work, never does.
Philippe
5.0
January 29, 2020Business
Pros
N/A
Cons
N/A
Roshan
5.0
January 24, 2020Solo travel
Pros
Smooth ride got to the destination on time.
Cons
Better headrests
Tips
Bring one of those neck pillows that people usually take on planes, it will make your trip so much more comfortable.
Gunes
3.0
January 23, 2020Visiting family
Pros
The trip took longer than advertised, even though there was no traffic at all. It should have been a direct ride, but we stopped at Baltimore and waited there for too long.
Cons
Arrive on time

Based on 38 reviews
Overview
Users that traveled from New York to Providence with Peter Pan Bus Lines report that they were happy with the WiFi on board 59 percent of the time.
Ratings (Out of 5)
Comfort
3.8
Timeliness
4.4
Staff
4.3
Value
3.4
Condition
4.1
Junathaen
5.0
March 4, 2020Visiting family
Pros
Fast and convenient
Cons
Everything was perfect
Tips
None
Alfred
2.0
January 16, 2020Visiting friends
Pros
I don't know. It was crowded and the ride was really bumpy. They need new shock absorbers. Fasten your seat belts.
Cons
Needs to be a smoother ride, way too jolting. Should be cleaner. Wifi kept switching off.
Tips
If you're not too poor to afford it, go for a better bus company.
Alexandra
2.0
December 23, 2019Visiting family
Pros
Temperature of bus was comfortable.
Cons
The driver could have followed the correct route and driven more professionally. We got lost twice and he drove the bus aggressively through the trip.
Cathy
5.0
December 2, 2019Visiting family
Pros
Trip from NY to Providence was flawless.
Nora
5.0
November 27, 2019Visiting family
Pros
I like how smoothly everything ran.
Cons
The AC was on even though this was a cold, late-November day.

Based on 37 reviews
Overview
Users that traveled from Baltimore to New York with Peter Pan Bus Lines report that they were happy with the WiFi on board 52 percent of the time.
Ratings (Out of 5)
Comfort
3.9
Timeliness
4.4
Staff
3.9
Value
3.7
Condition
4.3
Shirleyann
5.0
March 5, 2020Visiting family
Pros
Convenient. Economic. Friendly staff. Helpful passenger.
Nancy
5.0
March 3, 2020Visiting family
Pros
Safe and timely arrival
Adrian
5.0
February 29, 2020Visiting friends
Pros
It was a good price, and a bit ahead of schedule.
Cons
Peterpan bus staff at the Baltimore terminal were really not helpful, and barely visible. Staff from the other bus service, Greyhound, had to (reluctantly) help me.
Sarah
5.0
February 23, 2020Visiting family
Pros
It was really easy
Cons
The seats were a little cramped
Tips
there are outlets on the bus, so bring a charger if you would like!
Terry
5.0
February 22, 2020Visiting family
Pros
The bus was on time, clean and the drivers were great.
Cons
I wish there was a little more leg room. I had knee replacement surgery and I wish I could have stretched my legs out more. I was able to hang one leg out which helped.
Tips
Enjoy the bargain and the ride.

Based on 36 reviews
Overview
Users that traveled from Providence to New York with Peter Pan Bus Lines report that they were happy with the WiFi on board 50 percent of the time.
Ratings (Out of 5)
Comfort
3.7
Timeliness
4.0
Staff
4.2
Value
3.6
Condition
4.2
James
3.0
March 4, 2020Regular commuter
Pros
The driver was friendly and got to my destination on time. They also didn't make any pointless stops and were committed to making me happy.
Cons
The amount of room in the seats! I am fit, but I have a very broad chest and shoulders as well as long legs. My knees are constantly up against the seat in front of me and I have to contort my arms in order to not infringe on the personal space of my fellow passenger. ...More
Tips
Know the seats before you go! If you are a broad shouldered/long-legged/older/overweight person seriously consider other travel options. Get a membership with Amtrak or something. I'm just a student and I can't afford much else
Alexander
4.0
March 6, 2020Visiting family
Pros
No roll-call so we left on time.
Carly
3.0
March 2, 2020Regular commuter
Pros
Driver was very sweet
Cons
Bathroom stank, the bus was very full, bus was late and made me late to class
Ana María
5.0
December 30, 2019Visiting friends
Pros
New year in new york
Evlyn
5.0
December 31, 2019Visiting family
Pros
The trip was quick. We arrived earlier then planned. It was smooth sailing and I had a very enjoyable nap with no interruptions.
Cons
The only thing I would state is that the wifi isnt up to par. I was not able to use it whatsoever on my phone and laptop. If this does get fixed, it would be nice to have a video for setting it up if additional work is needed.

Frequently Asked Questions

Can you change Peter Pan bus tickets?

Yes, you can change a Peter Pan bus reservation. Both changes to the time and the date of travel can be changed. To make a change to your reservation you will either need to visit a Peter Pan ticket counter or contact customer service at 800-343-9999.

To change your ticket there is a fee of $5 (if the cost of the ticket is less than $10) or $10 (if the cost of the ticket is more than $10), plus any difference in fare for the new ticket. A transaction cost of $2.50 per ticket will also apply.

Can you get a refund on Peter Pan bus tickets?

All Peter Pan tickets are nonrefundable. Peter Pan does advise that if you have serious concerns with the service they provide to contact customer service.

Is there WiFi onboard Peter Pan Bus Lines?

Yes Peter Pan Bus Lines offers WiFi connection onboard their bus trips. Though most trips with Peter Pan Bus Lines will have WiFi as advertised, some trips might not come equipped with Wifi and onboard WiFi can lose its connection in rural areas. We recommend you bring a book or download a movie just to play it safe. Peter Pan Bus Lines WiFi is generally best used for surfing the web, checking emails and chatting with friends, you shouldn’t count on the WiFi to binge watch your favorite show.

How much luggage can you take on a Peter Pan bus?

Carry On Bags: On Peter Pan buses you are allowed one small bag up to 25 pounds in weight to be taken with you on board the bus. The bags brought on board must fit under the seat in front of you or in the overhead bins.

Checked Baggage: You are allowed to bring up to 2 pieces of luggage with you to place under the bus up to fifty pounds each for each adult ticket.

Are there power outlets on a Peter Pan Bus Lines bus? Are there USB plugs?

Yes, there are power outlets onboard Peter Pan Bus Lines bus trips. You can generally find one or two plugs per row of seats, so be a good traveler and check if your seat neighbor might want to charge up their devices as well. With the onboard power outlets, you can charge both a computer and USB devices with a power outlet USB converter that typically come with most phones and tablets. Since Peter Pan Bus Lines might sometimes use replacement bus vehicles, not all trips are guaranteed to have power outlets. We recommend to bring a power bank to charge your phone for all trips over 2 hours, just in case.

Does Peter Pan Bus Lines offer will call tickets, that you pick up at the station?

No, currently Peter Pan Bus Lines does not offer will call tickets. You should purchase your tickets online and make sure you have everything you need to board before you arrive at the station or stop.

How much is a Peter Pan Bus Lines ticket for a child? What age do you have to pay for a child on a Peter Pan Bus Lines?

Children under the age of two years old can travel for free with an adult as long as they are in the adult's lap for the duration of the trip. If you plan to travel with more than one child under the age of two, a ticket must be purchased for the second child and the child must be in a secured safely and properly in their seat. Peter Pan does offer child fare discounts for children between the ages of two and eleven. A 20% discount off of a full fare adult price is available if the ticket is purchased in person at the station ahead of time.

Do you need an ID to get on a Peter Pan Bus Lines bus?

Yes, Peter Pan Bus Lines requires you to present an ID to an agent to be allowed to board the bus. Make sure you have identification issued by a government agency that meets the carrier’s requirements. Alternative IDs, like a college ID, won’t work.

How old do you have to be to ride a Peter Pan Bus Lines bus alone?

On Peter Pan children must be over the age of 12 to ride the bus alone. Children under the age of 12 can only travel when accompanied by a person 17 years old or older. Children between 12 and 16 years old can travel by themselves as long as they meet the guidelines of Peter Pan form unaccompanied children. Please visit their website for more details.

Can you use your phone to board Peter Pan Bus Lines?

Yes, you can board Peter Pan Bus Lines by showing your E Ticket on your phone. The E Ticket is emailed to when you make your reservation. To save yourself the trouble of digging through your inbox to find your ticket, get the Wanderu app and pull up your ticket with one click.

Are there bathrooms on Peter Pan Bus Lines buses?

Yes, there are bathrooms on Peter Pan Bus Lines bus trips. The bathrooms are pretty basic and include a toilet, toilet paper and hand sanitizer. Most bathrooms don’t have running water. As you will be using a bathroom on a moving vehicle, please use caution and hold on to a rail at all times.

Can you take a bike on a Peter Pan Bus Lines bus?

Yes, you can bring a bike on a Peter Pan bus. Bikes, skis and poles need to be packed in wood, canvas or other sturdy material and properly secured. These sports items should not weigh more than fifty pounds.

Are meals or beverages offered onboard Peter Pan Bus Lines trips?

Peter Pan Bus Lines does not offer meals or beverages onboard. We recommend you bring a drink and some snacks for your trip. We also suggest packing a reusable water bottle with you to reduce your impact on the environment. Most carriers, though, do not allow you to bring your own alcoholic drinks.

Do you have to print your Peter Pan Bus Lines ticket?

Peter Pan Bus Lines does not require a printed ticket to board the bus. An E Ticket is sent to you by email that you can load on most electronic devices. You will want to have your ticket ready to be displayed as you board for the agent to scan. We recommend you download the Wanderu app, as it gives you super easy access to E Tickets for your upcoming trips for most carriers. As back up, road warriors recommend taking a screenshot of your E Ticket. That way, you won’t be fumbling around in case your internet connection cuts out.

Does Peter Pan Bus Lines offer any premium features like extra legroom, movies or TV?

Peter Pan Bus Lines goes the extra distance to deliver up-class offerings to its customers. Do you find yourself squished in a regular seat or just love having extra room to sprawl out? Well you’re in luck as Peter Pan Bus Lines advertises that they offer extra legroom seating. Since there is no standard of what extra legroom is, the extra space you might get varies from carrier to carrier, but getting extra is always good.

Cheap Peter Pan Bus Lines ticket deals users recently found on Wanderu.

With 2,485 Peter Pan Bus Lines trips per day, there are a lot of great deals to uncover for the bargain hunter and Peter Pan Bus Lines tickets start at just US$0.99. Check out some of the latest and greatest deals snatched up by Wanderu users. As these bargains are in really high demand, they’re poised to sell out fast and may no longer be available. Chill. As mom used to say in middle school, there’s plenty of fish in the sea. We can help you catch them all!

Everett to Boston
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PriceUS$0.00
Baltimore to Washington
Travel Date
PriceUS$0.00
Baltimore to Hartford
Travel Date
PriceUS$30.00
Boston to Philadelphia
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PriceUS$25.00
Providence to New York
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PriceUS$0.00