5.0
Pros: Everything to tell the truth. Everyone was very polite and professional. I was greeted with a smile and when I had a scheduling issue the counter personnel was very helpful as well as the personnel at the 800 number. Cons: The bus driver on the first leg of my travel complained too much about the seat assignment. All he should have done is explain that is important to keep to the seat assignment in case of an emergency and leave it at that. Instead, he rambled on. Tips: Be on time for your bus.












