4.0
Yes, train was delayed but the reason was well explained and staff apologized. Appreciated that a lot.
5.0
Pros: I have not ridden the train for several years and just loved it. Plan to do it more often and encourage my sister-in-law to take the train instead of driving. Cons: The staff person who helped me was great! I appreciate him helping me get my luggage on and off the train--very helpful! Tips: Take the train.
5.0
We ended up having quit the delay and were about 2 hrs late to our destination. However, the conductors made our trip a great one even with the delays!!