5.0
Date change and refund policy should be implemented
5.0
Pros: It was an excellent trip. The seats were comfy and the service was excellent. We arrived late, but it was due to construction and a lot of commuters on the road. Cons: I can't think of anything that could be improved. I was very impressed with the bus line. Tips: Make sure you have luggage tags on your bags so they can go underneath. I didn't have one but managed to fit my travel backpack in the overhead compartment.
4.0
Pros: Once it was very convenient travelling from Toronto to Orillia, but not now. The first bus going to Toronto is as early as 5 am and the next bus is very late at late afternoon. There is no bus directly to Toronto. in between. It is not good. Cons: suggest that you should still have 10:25 am bus.