5.0
Pros: Timing. Cons: Asking customers to reframe their phone calls on speakerphone and not talk so loud. Tips: Dress accordingly.
5.0
Pros: The driver was a nice young lady she got us there safely to Indianapolis and I managed to have her as my return driver to Chicago she was a great driver on time coming and going and I wasn’t concerned about my life in her hands. 🙌. Cons: I would frequently ask passengers to be mindful of their speaker phone conversations. Tips: Stay off speaker phone so others can get a better experience.
4.0
Pros: Smooth. Cons: The bathroom stall should be cleaned between stops. Tips: Stay off speakerphone.
5.0
It was a good ride quiet and calm I slept most of the way
5.0
Pros: No complaints. Cons: The electric plug ins on the left side of the seating did not work but the right side did. There were not many passengers so it was an easy swap.
5.0
Arrived on time. Was able to complete my business and returned same day to Chicago.
5.0
Pros: Peaceful. Cons: Timing. Tips: Be prepared for delays .
5.0
Pros: Comfy and clean. Cons: Nothing! Tips: Follow the directions they send ahead of time and you will have no issues.
4.0
Pros: Being on time. Cons: I was not sure in what queue I should wait to enter the bus or where the bus spot is in the parking lot. I had difficulty or had to wait in a long line to ask this simple question. No sign was in the waiting room.
4.0
Pros: I appreciate the quickness and ease of being able to buy a ticket and hop on board. Cons: The Wifi has always been a bit unbearable, but could be because there is so many people trying to use it. Also, the bathrooms were not working. Tips: Just make sure to arrive at least 30 minutes early. I believe seats are first come first serve, so it’s better to get your seat and be comfortably seated and a little early.
4.0
Pros: I was happy that it was a direct trip. Yes, there were a few stops, but only briefly. Cons: The restroom on the vehicle was not working. This is difficult with a full bus of people and no stops anywhere. Tips: Arrive at least 30 minutes prior. Amtrak lacks proper directional signage, so you will be looking around or asking for help.
5.0
Pros: Inexpensive rates. Tips: The bus was ready on time and boarding was immediate so don't be late!