4.0
The address was wrong for the pick up location
5.0
Pros: I liked that I could trust the driving and was able to take a nap. Tips: The ease with scheduling the trip and the cost was excellent!
5.0
Pros: Good driving. Cons: Time. Tips: Peter Pan is a good traveling line.
5.0
Pros: Fast service. Cons: The cleanliness of the bus. Tips: No.
5.0
Pros: On time. Easy boarding. Cons: Provide water. Tips: Sit at the lower level for a smoother ride.
5.0
Pros: Driver was very friendly. He spoke about the drive and what to expect. Pleasant trip. Tips: Bring snacks.
5.0
Pros: Clear pickup location directions, text and email to let me know bus would be just a few minutes late, early destination arrival, smooth driving. Cons: Better headrests for easier sleep!
4.0
The Superior bus could drop customers off at a stop closer to the parking area. It was a bit dangerous to walk from the drop off across the busy street, pass the bridge way where vehicles were also passing through. There was no sidewalk so you had to walk on the road where vehicles were passing by both ways.
5.0
Pros: Clean bathroom . Bus arrived late 30 mins and arrived to NY at 11:00PM instead of 9:30PM. Cons: Arrive on time.
5.0
Pros: The bus was clean. Cons: The prices. Tips: Bring your own battery charger some of the outlets do not work on the buses.
5.0
Pros: Customers were allow to board the bus 30min prior to depart time. Which was great. Area wasn’t dark and deserted. Seats were very comfy & spacious! Reasonably Affordable! Tips: Enjoy!
4.0
Pros: The trip was delayed due to an accident. The driver provided us with a 15 minute bathroom break which was very helpful. Cons: Arrive earlier for pickup and leave on time. Tips: No.
5.0
Pros: Great bus and price. Cons: Had a passenger verbally accosted me for speaking to loudly. I didn’t even realize I was. I had a few call that needed to be done. She didn’t even come up and ask me to keep it quiet. She just started screaming obscenities and then disturbed other passengers. Another area for improvement your ground crew in NYC answered every question I had but never looked directly at me. She seemed put out I had questions. Poor customer service and they are the point people for your company. Tips: Bring a blanket the bus can get cold.