4.0
Pros: Courteous driver. Cons: Lost my wallet on bus. Poor contact info. Still have not heard anything on my lost wallet. Bus needs to say where it's headed. Tips: Keep an I on your belongings. Went to bathroom and left my suitcases on the bus. Wallet was missing when I got of the bus in Syracuse.
5.0
Pros: The bus driver was super nice and personable. I am always satisfied with your bus service / I use it a lot for getting me to and from the Syracuse airport - an easy fix to my not having a car. Cons: If you served coffee ☕️ Just kidding 😂😂😂 but, it’s not a terrible idea 😉. Tips: The Wanderu app is a godsend / so easy to use!
4.0
Pros: good service, fills a good need to reach Syracuse airport. Cons: more frequent trips.
5.0
Pros: Efficient and comfortable. Cons: Telephonic communication would help in case of change of trip plan. Tips: Be at the pick up location few minutes before scheduled departure.
4.0
WiFi and the outlets got the plug are damaged my charger kept falling out so I had to hold it in with my foot.
5.0
Pros: Easy, simple, straightforward. Cons: Direct to college campus transport. Tips: Arrive early - rather safe than sorry and makes life easier.
5.0
It was a good value for the money, and the bus was reliable.
5.0
Pros: It was an inexpensive way to travel. Tips: You should double check things on Trailways website as our bus driver said this site was not kept up to date on schedule times and there were a lot of mistakes on it. I cannot verify this, but one needs to be careful so one does not miss a flight.