4.0
arrrived on time , coming back hit construction no fault of driver
5.0
Pros: The bus arrived at the pick-up location on time, and the check-in process was seamless. The water bottles were a nice bonus. The bus was exceptionally clean (even the bathrooms were decent!). The bus driver was friendly and drove just fine. The seats were spacious and comfortable. Loved having the ability to recline and the small fold-out table was helpful. Overall, 10/10. Really great experience. Looking forward to my next trip! Cons: Nothing! Everything was great. Tips: If you’re getting picked-up in Lowell, MA, the bus stop is directly in front of the train station (the online GPS has the incorrect bus stop location). Also, bring a sweater/small blanket because the AC can get a bit chilly.