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About Amtrak Downeaster

The Amtrak Downeaster is a popular regional Amtrak train serving passengers in New England. With terminal stations in Boston, Massachusetts and Brunswick, Maine, the Downeaster train route encompasses 145 miles along the northeastern seaboard. The train also passes through multiple cities in New Hampshire, including Dover, Durham, and Exeter. Favored by passengers in the northern suburbs of Boston, the Downeaster is perfect for weekend trips and commuting to and from Beantown.

In 2019, the Downeaster was used by over 500,000 passengers, with the summer months being an especially popular time to ride the train. According to the Northern New England Passenger Rail Authority (NNEPRA), passengers reported a 91% on-time arrival rate and Amtrak Downeaster scored higher on customer satisfaction than the Amtrak national average. Currently, the train stops in 11 cities in total, making 4940 individual trips per month. Most tickets cost between €2.76 and €36.81, making the Downeaster one of the most affordable trains in the U.S.

Contact Amtrak Downeaster

Phone number: US: 1 (800) 872-7245

Online support: Amtrak Downeaster website

 #3 Best Ground Travel Provider in New England
 #3 Best Ground Travel Provider in New England

Amtrak Downeaster Amenities

Air conditioningAir conditioning
Extra legroomExtra legroom
Loyalty rewardsLoyalty rewards
Power outletPower outlet


Amtrak Downeaster train coverage

Daily Trips353

What travelers are saying about Amtrak Downeaster

Here’s what Wanderu users who have booked trips with Amtrak Downeaster had to say about their travel experience.

Traveling During COVID-19

“They took COVID safety precautions seriously.”
based on 129 reviews

Onboard Experience

“The WiFi actually worked for the entire trip”
based on 127 reviews
“I’ll travel with them again just for the staff!”
based on 150 reviews
“Really cheap tickets and really good service.”
based on 165 reviews
“The train got there on time.”
based on 158 reviews
“Seats were really comfy and spacious”
based on 162 reviews
“The train was almost suspiciously clean”
based on 160 reviews

Amtrak Downeaster reviews from Wanderu customers

Overall review score for Amtrak Downeaster

(Based on 175 reviews)

Ratings (Out of 5)










Amtrak Downeaster passenger reviews



10 December 2022- Solo travel

Brunswick to Boston

Pros: so conveinent from Brunswick! Will use the train again. Cons: parking was a bit of a problem.

Pros: so conveinent from Brunswick! Will use the train again. Cons: parking was a bit of a problem.



6 December 2022- Visiting family

Portland to Boston

Bathroom, toilet was dirty. The sink kept get stuck in the on position.

Bathroom, toilet was dirty. The sink kept get stuck in the on position.



11 October 2022- Vacation

Saco to Boston

Pros: Smooth, comfy, quietna. Tips: Iffy wifi.

Pros: Smooth, comfy, quietna. Tips: Iffy wifi.


John P

10 October 2022- Solo travel

Boston to Brunswick

Very comfortable , helpful staff including at boarding and Boston terminal

Very comfortable , helpful staff including at boarding and Boston terminal


Barbara A.

8 October 2022- Visiting family

Exeter to Boston

Pros: I loved riding the train to Boston, it was great. It was a better value than driving and parking for the day. Cons: When I bought my ticket, I paid more for it, than I should. Amtrak offers a discount for seniors. I paid 34.00 for round trip in stead of 23.00. It...

Pros: I loved riding the train to Boston, it was great. It was a better value than driving and parking for the day. Cons: When I bought my ticket, I paid more for it, than I should. Amtrak offers a discount for seniors. I paid 34.00 for round trip in stead of 23.00. It would be nice if a discount was offered. The conducter was in a bad mood. Very critical of my Service dog in training and told me, which was incorrect that emotional support dogs are not reconized by Amtrack as a Service Dog. The next time I go with her to Boston, she is to buy a ticket and arrive in a pet carrier. Everything that he said was incorrect by Federal Law. Tips: This app is great. only be sure you double check the price before buying, as no senior discoun.


Amtrak Downeaster Routes & Network

Amtrak Downeaster’s train network features 105 train routes that connect 11 cities serving 11 stations. On average, Amtrak Downeaster performs about 353 train trips every day. The top cities to which Amtrak Downeaster offers the highest number of daily train service include Boston and Wells.

Top Cities Served by Amtrak Downeaster

CityRouteEarliest trainLatest train
Boston189:30 am1:15 am
Portland165:18 am4:59 am
Brunswick115:18 am4:59 am
Durham89:30 am4:39 am
Exeter99:30 am4:18 am
Saco115:18 am4:59 am
Wells109:30 am4:59 am
Dover149:30 am4:52 am

Most popular Amtrak Downeaster routes

The train from Boston to Wells is Amtrak Downeaster’s most popular route. Trips from Boston to Dover and Brunswick to Portland are also highly popular.

Top Amtrak Downeaster routes

RouteDaily TripsDurationPrice
Boston to Wells51h 48m€15
Boston to Dover51h 29m€15
Brunswick to Portland50h 43m€3
Haverhill to Boston50h 50m€11
Boston to Portland52h 30m€22
Brunswick to Boston53h 20m€23
Durham to Boston51h 25m€14
Saco to Boston52h 10m€17
Boston to Exeter51h 9m€11

Amtrak Downeaster Cancellation Policy

All Amtrak Downeaster tickets can be cancelled for a full refund within the first 24 hours after purchase. If more than 24 hours have passed, the cancellation policy and change fee structure for Amtrak bookings depend on the type of fare you purchased:

Saver Fare tickets: A 25% fee applies for any changes. If you cancel the trip, you will receive an eVoucher worth 75% of the original ticket price.

Value Fare tickets: No change fees and fully refundable up to 15 or more days before departure. If cancelled less than 14 days before departure, a 25% cancellation fee applies.

Flexible, Business and Premium Fare tickets: No change fees and fully refundable if cancelled or changed before departure.

Tickets are non-refundable and non-exchangeable after the train has departed, so be sure to make your updates as soon as possible if your travel plans change.

If your Amtrak Downeaster ticket is eligible for change or cancellation, you can do that by calling Amtrak’s customer service phone number at 1 (800) 872-7245. To cancel or change your booking online, simply go to and click on the “Modify Trip” tab in the upper right corner.

Wanderu also offers an affordable trip protection option by Allianz Global Assistance that you can purchase when booking your tickets. In addition to 24-hour assistance during your trip and coverage for lost or damaged baggage, trip protection can help you get your money back in case you need to cancel or change your trip. You can file a claim to have any Amtrak change or cancellation fees reimbursed if you cannot travel due to covered reasons such as illness, extreme weather, or required work shifts.

Amtrak Downeaster Train Guide & FAQs

Do Amtrak Downeaster trains have WiFi?

Yes, Amtrak Downeaster offers WiFi on their trains. Although most trips with Amtrak Downeaster will have WiFi as advertised, some trains might not come equipped with WiFi and onboard WiFi can lose its connection in rural areas. We recommend you bring a book or download a movie just to play it safe. Amtrak Downeaster WiFi is generally best used for surfing the web, checking emails and chatting with friends; you shouldn’t count on the WiFi to binge watch your favorite show.

Are there power points or USB points on the train?

Yes, there are power outlets onboard Amtrak Downeaster trains. You can generally find one or two sockets per row of seats, so be a good traveller and check if your seat neighbor might want to charge up their devices as well. With the onboard power outlets, you can charge both a computer and USB devices with a USB power adapter that typically comes with most phones and tablets.

Since Amtrak Downeaster might sometimes use replacement train vehicles, not all trips are guaranteed to have power points. We recommend to bring a power bank to charge your phone for all trips over 2 hours, just in case.

What is Amtrak Downeaster's schedule?

On a typical day, Amtrak Downeaster has 353 scheduled train trips in total. However, the exact departure and arrival times vary depending on the day and route. The best way to find the exact schedule for your trip is to use the search tool on this page.

Can you pick up will call tickets at the station?

No, Amtrak Downeaster does not offer will call tickets. You should purchase your tickets online and make sure you have everything you need to board before you arrive at the station.

Do you need an ID to get on the train?

Yes, Amtrak Downeaster requires you to present an ID to an agent to be allowed to board the train. Make sure you have identification issued by a government agency that meets the carrier’s requirements. Alternative IDs, such as a college ID, won’t work.

What are Amtrak Downeaster’s COVID-19 policies?

Visit our COVID-19 Travel Guide to view the most up-to-date information about Amtrak Downeaster’s cleaning protocols and adjusted ticket change policies during the COVID-19 pandemic.

Are there toilets on Amtrak Downeaster trains?

Yes, there are bathrooms on Amtrak Downeaster trains. The bathrooms are pretty basic and include a toilet, toilet paper and hand sanitizer. Most bathrooms don’t have running water. As you will be using a bathroom on a moving vehicle, please use caution and hold on to a rail at all times.

Are meals or beverages available?

Amtrak Downeaster provides snacks to satisfy your hunger during your travels. Be sure to pack a credit card and some cash in case you get hungry.

Do you have to print your Amtrak Downeaster ticket?

Amtrak Downeaster does not require a printed ticket to board the train. Instead, an eTicket is sent to you by email when you make your reservation. You can use your smartphone to show this eTicket to the ticketing agent as you board.

Does Amtrak Downeaster offer any premium features like extra legroom or movies?

Amtrak Downeaster goes the extra distance to deliver premium features to its customers.

Do you find yourself squished in a regular seat or just love having extra room to sprawl out? Well you’re in luck as Amtrak Downeaster offers extra legroom seating. Since there is no standard of what extra legroom is, the extra space you get may vary between train lines, but getting extra is always good.

Cheap Amtrak Downeaster tickets recently found on Wanderu

With 353 Amtrak Downeaster trips per day, there are a lot of great deals to uncover for the bargain hunter and Amtrak Downeaster tickets start at just €2.76. Check out some of the latest and greatest deals snatched up by Wanderu users.

How do I get the best deal on Amtrak Downeaster tickets?

Wanderu is the best place to score cheap Amtrak Downeaster tickets. Wanderu offers the lowest available fares every day and charges no extra booking fees. Plus, you can compare Amtrak Downeaster prices with trips offered by other train companies to be sure you’re getting the best deal on your tickets!

Pro travelers know that booking your ticket well in advance is key to finding the lowest price. Ticket prices normally go up the closer you get to the travel date, so don’t miss out on a good deal when you see one. If you can be flexible with your travel date, you can also get cheap tickets by traveling on weekdays instead of weekends.

When you’re ready to book, type your departure city and destination city in the search bar above, select your travel date, and let Wanderu work its magic to show you all of the best bus and train ticket prices available for your trip. Pick the ticket that’s best for your budget, schedule, and preferences, and complete the booking right on Wanderu to secure your great deal.

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