5.0
Pros: I liked it very much and felt very safe. The driver did a great job! Cons: A little more spacious seats and a little more friendliness. Tips: This is a great, inexpensive and safe way to travel.
5.0
Pros: Loved the space between seats, plenty of room. They were so comfortable. Such a smooth journey. Tips: Traveling by train is a fantastic way to get around.
5.0
Pros: Easy and inexpensive. Cons: Maybe a little cleaner. Tips: None.
3.0
Pros: Comfort. Cons: More details about the trip prior to journey. Tips: Travel light. Difficult to get off the train with heavy baggage as platforms at some stationsvare very low. Don't depend on train wifi.
3.0
We were stopped before our first stop in IN for several hours shortly after leaving the station. There were several emergency vehicles on site. Something happened. I'm sure this is the reason for the delay. After that, we arrived safely.
4.0
Pros: It was my first Amtrak train trip in the US, and I had no positive expectations. So it was not as bad as I thought a night trip could be. Cons: 1. It was freezing cold at night, hard to sleep at such a temperature, the thermostat would help but the staff said that the air conditioner has only an on/off function. When it's that cold, blankets should be included. 2. The lock on one of the bathrooms door wasn't working - I said this to the staff, and they said it was reported already and still hadn't been fixed by the company. There was no sign that door wasn't working properly, and travelers didn't pay attention and interrupted each other right in the middle of something. We had coaches right in front of the bathroom, and frankly, this could be a class action lawsuit due to moral damages for all those who were interrupted (sometimes people did not even close the door back), those who opened the door to a busy toilet and those who saw it more than 10+ times during the trip. The conductor said they were not allowed to hang any signs themselves, but I believe the company should make exceptions in such cases for the sake of passengers' comfort. In addition, the door that does not work also prevented it from closing well at the Albani station and beyond (because this door didn't close, no one paid attention to the reason for the closed second bathroom and used the broken one). Tips: Bring some snacks, a travel pillow and some warm clothes. And don't pick a seat in front of the bathrooms just in case.
5.0
Pros: It was great no problems encountered. Cons: Wi-Fi.
5.0
Pros: I am a senior,traveling with grandson. They put us in Senior lounge and helped us board the train. Very nice and a safe clean area. Tips: At least try the train travel, it's very safe and clean. Friendly staff.
5.0
Pros: I loss my Mother four (4) months ago and I decided I needed a getaway. I love NYC so much that I took a train and let the fun begin. I met up with friends from my college and a very important person. Cons: Nothing!! 10 Stars.
5.0
Pros: Comfortable, relaxing Amtrak ride. Tips: Wifi/cell service is spotty on the route (I have Tmobile), which is expected in the hills of western MA. It gets considerably better once you pass Springfield.
3.0
Pros: Train was on time, seats great. Cons: Bathrooms were atrosious Food choices very limited. Tips: Bring your own food and drinks but if you drink beware of the bathrooms.
