3 November 2023- Visiting familyCleveland to Columbus
I enjoyed the travel experience the driver was safe and informative and one could tell he was experienced in the field I loved it cause normally I’m afraid to travel unless I’m the one driving so it melted some of my fears
27 July 2023- Visiting familyColumbus to Chicago
Pros: Drivers announcement in advance. Cons: Driver should announce the timing for next stop. The most important thing missing is the tray in front of the seat to keep the book or the phone.
17 June 2023- Visiting familyChicago to South Bend
Pros: The Nothing. Everything was? So. OK?driver was so friendly. Cons: Nothing everything was so perfect. Tips: I can't speak for them.
9 May 2023- VacationChicago to Cleveland
Pros: On time, clean bus, and excellent driver. Cons: -. Tips: -.
10 January 2023- Visiting familyColumbus to Chicago
Pros: Comfortable bus. It was a cold day in January but the bus was warm. Cons: I didn't realize that the bus would make so many local stops between Columbus and Chicago. I didn't realize that we would be on state routes--not interstate highways. This made the trip feel slow. In terms of avoiding feeling carsick, I do better with maintaining a constant speed and fewer stops. Tips: You will pick up the bus in Columbus INSIDE the bus depot--not outside at the curb. I'm used to riding buses to/from New York City & Washington, D.C. Except for Greyhound and sometimes Peter Pan, buses (like Megabus) just pick up and drop off in the middle of a city block in New York.
15 December 2022- Visiting familyChicago to Cleveland
Very good driver!!!
24 November 2022- Solo travelChicago to South Bend
Pros: Driver was not attentive to passenger needs. We could hear her personal relationship conversation through the entire bus during our trip. I ended up in Lima, Ohio wasting two days trying to return. Very disappointed. Cons: If you check tickets and know who is going where. You could call last names before you depart each town. Just as a premium courtesy. Tips: Check with greyhound customer service. Itinerary from stations are not showing layovers and bus changes.
16 November 2022- Visiting friendsChicago to Cleveland
Pros: The price was fair and the description did match. Cons: Friendliness. Tips: You don’t have to be there 1 hour early.
7 October 2022- Visiting familyChicago to Columbus
Pros: I didnt have to drive! Such a treat to just sit and work on my laptop! Cons: legroom + having a lap tray. stronger wifi. Tips: Bring snacks. stops are brief and not much food choice.
20 September 2022- Solo travelArlington Heights to Chicago
Pros: CLEAN, PROMPT AND GOOD CUSTOMER SERVICE. Cons: ALL GOOD. Tips: TRY IT AND YOU WILL BE AMAZED.
17 September 2022- BusinessChicago to South Bend
Pros: Goin to south bend was great, the driver was very courteous and the bus was clean and timely. Cons: Coming back fro. South bend was a nightmare the first bus left us stranded and took off 10 minutes before time. There was no one at the terminal n no instructions We booked an uber found found out 5 mins before arrival that another bus will come at 830. That bus was dirty and it was difficult to get on because we weren't scheduled for that time but the bus was half empty. Maybe providing instructions before people disembark as to when to return n give information so ppl have someone to call or communicate with. Tips: Went for the Notre Dame game in South bend however you apparently need to book the return trip 2 hours after the game ends to not get stuck!
17 September 2022- VacationChicago to South Bend
Cons: Tvs on. Tips: Arrive early, stay invetween both bays.
4 September 2022- BusinessChicago to Fort Wayne
Pros: Standard service. No delays. Charging points. Wifi. Cons: There could be a food tray provided. Toilet was not very clean. Tips: Try to avoid using toilet on board.
17 August 2022- VacationChicago to Cleveland
Pros: The bus was cancelled and the staff did not take it seriously, they were mocking all of the customers and a security guard kept swearing at everyone. Cons: The bus did not turn up. Tips: The bus doesn’t turn up.
28 July 2022- VacationArlington Heights to Chicago
Pros: A very Horrible experiences that I would Never wanna go through again in my life. That I Arrived the park at 7am on 28th July, only to get to Chicago at 6am on 29th July. Cons: No comment, but Horrible experiences. Tips: I wish no one experiences what I experienced.