5.0
Comfortable seat that reclined and lots of legroom. Slept most of the trip.
5.0
Pros: I was pleased with everything. Cons: Nothing at this time.
5.0
Pros: I enjoyed my ride with BestBus and it was nice to have a small break on the drive to stretch your legs /use a bathroom at a rest stop. Our drivers were really nice. Cons: The trays on the back of the chairs could be a little higher vs how low it is. The email confirmation from Wanderu could also use black text vs light grey. I had to highlight the text with the directions Tom find my bus because I couldn't read the text.
5.0
Pros: Timely departure with experienced and courteous drivers each way. Cons: The WiFi was weak and often froze.
5.0
Our bus driver was the nicest person and assisted us with a lost phone. He was bilingual and able to communicate to help get it returned and I really appreciate all his caring and help that allowed our trip to be great!
5.0
Pros: It was so convenient. The bus was comfortable and the bathroom was clean. The driver was excellent - he was a good communicator, had a good sense of humor, and was a good driver. Cons: Nothing.
5.0
Pros: The staff was so nice and very friendly. Cons: —. Tips: Everything was perfekt.
3.0
Pros: Seats were comfortable and legroom was good. Cons: The bathroom seat and cover needed cleaning. No hand sanitizer in the bathroom. I used my own. Bus driver did not make announcement when he stopped and why. We stopped for 5 minutes at rest area. He got off and got back on. We reached the NYC stop and driver didn't make announcement that we arrived. Bus driver should be informing passengers what's going on. Driver didn't even respond back when I stated, "Thank you, have a nice day.". Tips: Bring your own hand sanitizer for the bathroom and some wipes to clean your desk and toilet seat, etc. Be considerate to fellow passengers minimize phone conversations. Don't use speaker when using phone. Use your earbuds, etc.
3.0
Pros: Legroom and seats were comfortable. Cons: Clean the desk. The window ledge needed dusting. Tips: Don't put your phone on speaker. Bring earplugs for your phone when watching a video, and movies so you won't disturb other passengers. Keep your phone conversations brief. 5 minutes.
5.0
Pros: The driver was polite. Cons: The plug outlet did not work for me.
5.0
Pros: It was comfortable, on-time and no delays. Cons: The bus could be cleaner inside.
5.0
Pros: First bus had the right spacing. Second bus was good but the bathroom wasn’t operational. Recommend not running a bus if the bathroom is a known issue. Cons: Nothing. Tips: Great price and service.
5.0
Pros: Quiet bus and an easy ride! Cons: More seating. Tips: Arrive early to get a great seat.
5.0
Pros: Arrived on time and had a worry free trip. Tips: Dress comfortably, bring snacks.