5.0
Pros: This was a very enjoyable trip at a time when it could have been hectic and less enjoyable because of weather conditions and holiday travel concerns. Our driver Don (Jordan I think) was extremely informative and in control the entire trip. Cons: Since everything exceeded any expectations it leaves little room for improvement in my opinion! Tips: Other than asking for Don as a driver don't worry about carryon luggage as it is readily available promptly upon arrival.
1.0
Pros: Not much. Cons: Bus broke down, arrived late to pickup and arrived late to drop off. Tips: Don’t take this bus.
5.0
Pros: Felt safe on the bus traveling. Cons: Driver more friendlier.
5.0
Pros: I just love NOT having to worry about driving at all. Cons: better WIFI.
4.0
It would be very helpful to have additional information because there were multiple times that I was confused on timing or final destination.
5.0
Pros: Easy to find stop. Departed on time. Good service considering all the traffic to get out of Chicago. Cons: Nothing. Tips: Follow the directions and you will have no trouble.
5.0
Pros: Pick up/drop off locations were very convenient for me. LOVED the free WI FI and more importantly I wasn't panicked thinking my phone would die as there was an outlet at every seat to plug in my device. That was KEY for me. I even paid my bills through my phone because I knew my phone would not die ! Cons: Don't see any really need for improvements. EXCEPT.....my destination was Chicago (where I live). Do think the driver could have taken a different route into the city. He took the Kennedy expressway (90) which is the WORST possible route to get into the city. Especially on a friday during rush hour. I would suggest alternate route 290 east (eisenhower expressway) ) into the city. It's way way WAY much faster and gets you right into Union Station. I always avoid taking the Kennedy expressway. It is awful. Tips: Book THIS !!!! This was the first time I used Wanderu/Van Galder bus. I travel to University of Wisconsin frequently and I've driven there in the snow. WAY TOO STRESSFUL. Even though not snow season yet, I'm going to book my next trip in about 2 weeks through Wanderu again. Nothing like sitting back in a nice seat/putting on my headphones and letting someone else drive is so nice !! Going to start having my daughter who goes to Madison, start taking bus back to Chicago when she comes home instead of us going to pick her up.
4.0
Pros: It was better and cheaper then renting a car. Cons: Nothing. Tips: Please read the fine print. The passenger had to transfer and the first bus was too late to catch the next bus. Since the ticket was purchased through this website, no refund from the website nor the bus that we had the trip through. Just leave plenty of time in between buses.
