5.0
Pros: smooth ride. Cons: be on time as much as possible.
1.0
Pros: Nothing. Cons: Hospitality and promptness in breaks. Tips: You het what you buy.
4.0
Pros: Fast. Cons: No tissue or water in toilet. Tips: Don’t use toilet. If urgent then bring bath tissue.
2.0
Don’t over book tickets. I bought 4 tickets and used 3 seats my youngest ride in my lap the entire time because there wasn’t enough seats
3.0
Pros: Cost of each trip. Cons: The amenities and the the bus itself.
3.0
Pros: Gets me to the city anytime of the day. Cons: Everytime they give me a discount to my email I can’t use it when checking out on the app please improve on that. Tips: Book early and get there early for better seats.
5.0
Pros: On time as usual Staff was courteous I would recommend to all my friends, especially my family and colleagues. Cons: Seating arrangements. Tips: Please realize that the seat next to you is not for your carryons.
1.0
Pros: Get got me to Richmond. Cons: The buses need to be clean the seats need to be fixed instead of being ripped up. It needs air on the bus so u can be comfortable on bus. Tips: Na.
4.0
Pros: Got to and from safe. Cons: The timing and communication. The vus going to NYC from Albany was over 40 min late. We wouldn't have known anything if almost everyone waiting didn't call the bus company multiple times to know what was happening. An email would have eliminated all that. Also with nowhere to wait inside, that's not good when the temperature was so low. Tips: Be on time and if you can get a ride so they can let you sit in the car when the weather is bad. Bring things to snack on.
4.0
Cons: They can improved people stop smoking 🚬 and the bus. Tips: People need to stop smoking on the bus it's health for others.
2.0
Pros: Clean bus. Cons: The first driver was very very very unprofessional,rude and impolite to customers he was cursing out customers so loudly using very bad words and trying to fight the customer for so little thing he just so inappropriate. Tips: Return on time to avoid getting cursed out by the mean drivers who don’t have respect to other.