5.0
Pros: On time pickup, smooth ride, good leg room for sitting for short trip, arrived earlie to destination. Cons: If longer trip would be nice to have seat recline better, but I'm a bigger fella so their probably not bad for smaller folks. Tips: General seating is open so you just find a seat, staff did explane this, also put you destination city code the give you hung above your seat. The train staff will scan your ticket(from sheet of paper or phone) so no need to talk to station staff unless you are buying a tix. No security check...if you have a tix that seems to be all you need.