5.0
The driver was very informative and safe driving in the bad snow
5.0
Pros: I liked the driver, very friendly and relatable. I liked that my luggage remained in great condition throughout. The stop at Burger King was great for someone like me who had to get all the way to Rochester, and the general bus condition was very conducive and comfy. Cons: The added insurance of making sure people take only their own luggage would be comforting. I don't know how possible it is to get more charging ports (I didn't have one on my row). Tips: Make sure the weather conditions are gonna be alright for your trip, else you might just have to get off after settling in when the call comes around.
4.0
Pros: The price was great, bus was nice. We arrived later than anticipated, but the weather was poor and a contributing factor. Cons: Bus station location wasn't convenient from the airport.
4.0
Pros: All staff were amazing! Cons: At one point some unruly passengers were being very loud and obnoxious. I wish someone had said something to them. Tips: Keep an eye out for good deals.
5.0
Pros: I had peace of mind while traveling. Cons: Get any better than this would be illegal. Tips: Go for it. It is worth it.
4.0
Pros: I like the trip because the driver was responsive and drove safely and arrived safely. Cons: The charging onyl available for USB. My iphone was lowbat and couldn’t do anything. Tips: For iPhone user, bring your own portable chargers.
5.0
Pros: Convenience. Cons: Space and amenitiesb3 cknsjders. Tips: Be considerate.
5.0
Pros: The bus arrived on time in Rochester, NY (in fact the bus arrived earlier by 20 min). The driver looks motivated to make the trip shorter. Cons: To get the tickets we need to stay in line at the agency to show the reservation already made and check the identity (and that can take 10-15 min); it's easier to print the tickets from home.