5.0
Pros: The seats were comfortable, the train wasn’t cold, and the operator gave us ample warning of our next stops as we came up to them. Cons: Nothing I can think of. Tips: Bring snacks and food with you.
5.0
Pros: I enjoy the trip. Cons: Nice. Tips: Advice them to use it.
5.0
Pros: being in comfortable seats and look out from the window. Cons: train could be cleaner.
5.0
Pros: Very pleasant conversation with travel companion, total stranger. Cons: Can’t think of anything. Tips: Make your reservation.
2.0
Pros: The view was nice. Cons: The staff interactions, they were very rude and unprofessional. Tips: Bring a pillow and/or blanket because the seats are very uncomfortable.
5.0
Pros: Beautiful scenery. Cons: Can't hear or hard to find out arrival time.
5.0
Pros: Great! Cons: On time, but things happen. Tips: Reserve as soon as can!
5.0
Pros: Beautiful views. Cons: Options to pick seats.
1.0
Pros: The train was over three hours late. And, lunch was not available! Because of the tardiness of the train, our whole day was shot in Seattle. We did not arrive to Seattle until 2:30! Cons: I don’t know what would cause the train to be over three hours late but whatever it was should be improved.
5.0
Pros: Beautiful scenery! Cons: Let customer do tips. At dinner I thought I was giving a tip of 18 % but was charged $18. That was 40% tip. Senior citizen and that was expensive. At breakfast on way home I was allowed to do my own tip.
5.0
Pros: The team members always show good attitude, nice atmosphere and good vibes from them. Good job. Tips: Show up on time.
5.0
Cons: You could make sure you have a bathroom available at the Iccicle station in Leavenworth WA. In peak travel seasons, the shuttles can take awhile to pick up and drop customers off at their hotel. Tips: When traveling through the mountains or densely wooded areas, the wi-fi disappears. No big deal, but just fyi. Also, the snack bar menu is fairly limited and a teeny bit over-priced.
5.0
Pros: Excellent customer service! Cons: NA.
