5.0
Pros: Very comfy and nice, on time. Cons: No it was amazing. Tips: Good WiFi, nice restroom and friendly staff. And price was affordable.
5.0
Pros: Very easy process and comfortable seats. This was my first time riding a long-distance bus and the experience was great! Very nice and professional bus driver. Cons: It wasn’t super-clear how I get the boarding pass. I had to search a bit through the emails I received. Tips: Please bring earphones so you do not bother others with your phone/music use.
4.0
Pros: The driver was extremely nice & professional. Made sure we got to our stops on time to the best of their control. Cons: The seats were not the most comfy and the leg room was very limited.
3.0
Pros: It was a very comfortable way to get between Cincinnati and Columbus for a day trip. Cons: According to the carrier and the City of Columbus, the Columbus Bus Station at Wilson Ave (the one where my tickets told me I should get off and back on for my return is for transfers only. They made me get off at the next station (which wasn't an inconvenience for me as it was imthe Ohio State University station closer to downtown) but when I raised that I have a return trip to that same station the driver said that he doesn't know how I got that ticket and that the Wilson Ave station is for transfers only. I still boarded my return bus from Wilson with no trouble but that was probably because it was late at night, during the day there were police officers turning people around and telling folks they can't off the bus there (although some did anyways and the officers didn't really acted on their warning). Even though everything worked out for me, I was nervous all day due to having the thought of potentially not being able to board my return bus from the Wilson station on the back of my mind and other traveler's experience might not be the same. Wanderu should work with the carrier and the city to make sure the routes they're selling are correct. Tips: Be cautious with trips boarding and de-boarding in the Columbus Wilson Ave station as this station is supposed to be for transfers only.
4.0
Pros: Driver was extremely nice and professional. Did a great job of making sure we could get to our stops on time. Cons: The seats could be improved and the leg room I extremely limited.
5.0
Pros: driver was serious about staying on time, but also took the time to tell us about the best food deals at certain stops. Cons: too many stops. Tips: the driver's mic wasn't working. I thought my mom would have had a difficult time hearing the announcements if she was with me.
1.0
Pros: The wifi is terrible. They need to improve their wifi. Cons: The female driver could treat people better. She's not being asked to ride for free, she's being paid. I didn't like her bitter and rude nature at all. Tips: The wifi is terrible. They need to improve their wifi.
4.0
Pros: Timing part. Cons: Location of pickup and information of drop wasn't mentioned clearly or mentioned wrong. That’s not good at all.
2.0
Pros: Bus one was good. Bus two THE PITS!!!! Sitting in back. Sears too tight-----no LEG ROOM!! TOO MANY PEOPLE WITH BAGS ON SEATS NOT ALLOWING PEOPLE TO SIT DOWN. Bus one driver went through bus telling people to put their bags under or on top. Bus two driver did not do that. Cons: BUS DRIVERS MAKE SURE PEOPLE ARE SEATED PROPERLY!!!
5.0
Cons: Not to many stops. Tips: Be on time.
4.0
Pros: Bus driver was nice, got us where we needed to be on time. Downfall was the bus was very crowded for a Sunday. I will travel with barons bus company again in my future travels! Cons: Nothing needed improved. Tips: Get in line early, To get a good seat.
