3.0
Pros: Free water. Cons: My seat was broken and it could not be adjusted (fully reclined). Wifi did not work.
4.0
I was disappointed the WiFi was unavailable since I booked with Best Bus Prime due to the advertised free WiFi onboard. I was unable to do work I had planned to do on the bus ride
4.0
Pros: You left on time and got there on time. There was hand sanitizer in the bathroom and things seemed clean. Cons: Serve nachos. Tips: No.
5.0
Pros: Very smooth ride, great staff. Cons: Wifi not connected. Tips: All great.
2.0
Says it is a luxury bus with wifi, but the wifi never worked a bit. There wasn’t any wifi. Better do not mislead passengers by brandishing aa luxury bus without amenities
4.0
Pros: No complaints. Cons: Nothing I never have a problem. Tips: Make sure you use and have all your own things.
5.0
Pros: I truly enjoyed the ride. Cons: Seat covers for bathroom.
5.0
I like having the option to sit alone in the single seats row.
3.0
Pros: The original Luxury bus was canceled and the replacement was below par. Cons: I had paid for a luxury bus which was replaced by a regular, not as comfortable bus.
5.0
Pros: I particularly like that Best Bus Prime offers a row of single seats! Cons: I have no suggestions.
4.0
Pros: Value and convenience. Cons: Trip signage at the NYC pickup location. There were two buses there and passengers and nothing to indicate which one was heading to DC.
5.0
very good driver and pleasant trip overall i liked having a rest stop to get some food
4.0
Pros: Comfortable and efficient way to travel. Cons: Keep up the good service. Tips: Prime bus service is worth it.
5.0
Pros: I like to ride best bus.. everytime I travel, I choose best bus.. I felt safe and comfortable.. Cons: I don’t think so.. Tips: I don’t know..
5.0
Pros: It was pleasant and on schedule. Cons: The first seats lack an outlet to charge a phone. It would be nice to have one.








