5.0
Pros: The staff was friendly and helpful, especially with my luggage. Cons: A ramp would be very helpful, I had trouble getting on and off the train. Thankful the staff was able to help. Tips: Well worth the price, comfortable and clean.
5.0
Pros: Friendly and helpful staff, helped you on the train and off again. Cons: The steps getting on and off were very high and spaced to far apart. A ramp would be very helpful. More hand rails would be helpful as well. Tips: VIa Rail is a great way to travel, the pricing is very affordable. Very comfortable.