4.0
Cons: We were scheduled to be dropped off in Longueuil where our son in law was waiting for us. Instead, the driver drove directly to Montreal, did not stop in Longueuil and dropped us off in MTL. Our son in law had to cross the bridge, drive to center MTL and drive back to the south shore. Strange because the driver stopped at every other stops on the way from NY. Ramsey, Albany, Saratoga Spring, Glenn Falls, Plattsburg but not Longueuil. Apparently we were suppose to tell him that we were stoping in Longueuil. I did not see anyone asking to be dropped off at the other stations, it was an automatic stop, but not for Longueuil. Tips: Tell your driver where you are getting off, just to make sure.
4.0
Pros: clean, on time. Cons: the driver was rude and not clear with the stops.
5.0
Pros: La sympathie du chauffeur soliman. Cons: Quand j' ai fait la réservation on ne m'a pas précisé qu'il y avait un changement de bus donc il serait bien de le dire. Tips: Si vous voulez choisir votre place arrivé 1 heure avant et placé vos bagages dans la file d'attente.
4.0
Pros: Comfortable seat with leather ( or fake leather ) seats and everyone was quiet on the overnight trip making it possible to sleep. Cons: Too many stops in between New York and Montreal. It seems other an Albany very few people really use the other stops and a non-stop trip would be so much more comfortable. Only one stop needed for a bio break. Tips: Try the non-stop bus if possible.
5.0
The staff was so nice and since I don’t speak English on if the staff spoke my language and they helped me fill out my ArriveCAN and they was also so patient.
4.0
Pros: A bit difficult by night because of the stops. Cons: The wifi doesn’t work.
4.0
Pros: Punctuality. Cons: The drivers could be more polite em friendly.