5.0
Pros: Pleasant, courteous staff, told me when my stop coming up. On time departure and arrival. Comfortable business class seat. Nice view from window. Enjoyed going by train and seeing countryside outside the window. Economical. Would definitely recommend to others. Cons: Method of getting through turnstyle at Boston North Station… i had my QR code ticket and still couldnt get through turnstyle until Policeman helped me. With no Amtrak rep in sight I was worried I wouldn’t get into the station, but fortunately it worked out. Seat back tray table in front of me was damaged and kept up with duct tape that didn’t hold, let go a few times and dropped the table suddenly, once close to my face.
4.0
Pros: Price! Cons: I had a window seat, but was asked to move mid-way through the trip so a family getting on could be together. I moved, but was not pleased.
5.0
Pros: Pizza was ok. Cons: Food could be better. Tips: Book ahead or tickets might sell out.