4.0
Pros: Met nice people that were traveling. Cons: Guest Service. They need to be more nice with us. It affected our ride but it wasn't all bad. Tips: Please be careful dealing with the Amtrak train employees. They aren't too nice.
4.0
Pros: The convenience of the waiting room in Penn Station and the ease of entering the train in a well-ordered fashion. The steward for our car was excellent--his name tag read "Sonny.". Cons: The quality of the rails could be much better. And the suspension systems could be better. Tips: The commissary food was pretty dreadful so come prepared with your own provisions.
5.0
Pros: Relaxing on the Train, Enjoying the Scenery on the Outside as we Travel. Cons: Entry on Train could need improvement. Direction by Workers needs to be better communicated. Tips: Wear a Mask and Respect Others Around you. Passengers and Amtrak Workers.