1.0
Pros: Bus driver took wrong turn and turned a 2 hour trip into a 5 hour one. Cons: Get more serious bus drivers.
1.0
Pros: Bus arrived late, incredibly uncomfortable overall. The air conditioner was broken and the upper level got so hot I thought I was going to be sick. Small, hard seats that are almost impossible for a taller person to fit in. Bus was also in poor condition. Top floor wind shield had many hairline cracks in it and the sky light was fractured and looked one bump away from crashing down on all of us. Cons: Timeliness of bus, condition of bus, discounted trip in light of not delivering promised product.
3.0
Pros: The bus ride was fine. They change drivers twice. Cons: The bus stop in NYC had rats--larger than life! There were 4 rats crawling in and out of the garbage can--it was discussing! The bus stop is located across the street from the Javits Center, which is next to an empty lot that is dirty with garbage and naturally rats are attracted to that. Megabus should bring this issue to authorities' attention. I did not feel safe, and passengers waiting for the bus started screaming. I will take Vamoose in my next trip to NYC. I will only use Megabus once the bus stop is changed to another place--cleaner. Another thing, the bus driver did an unannounced stop (5-10 min) with no explanation to passengers afterwards. This is not right. Tips: Be aware of rats around the bus stop in NYC (right across the Jarvis Center).
3.0
The bus came late and it was pouring rain. Should invest in bus stand
1.0
Pros: Ceiling was leaking on myself and husband. Quite disgusting and unsanitary. Cons: Fix the ceiling.
5.0
Pros: I love the fact that they supply the guest with water on your trips. Cons: N/A. Tips: N/A.
2.0
Pros: The price. Cons: We left an hour late and arrived an hour and a half late.
5.0
Pros: Bus arrived early, food was amazing, event was incredible. Cons: N/A. Tips: Angelo’s for cheesesteaks! Worth the wait!
5.0
It was very good. Good customer service and the bus was on time.
5.0
Pros: The bus was clean and quiet, the staff was helpful and kind despite the delay. Cons: Clarity about which seats are reserved and which are not. Tips: Bring headphones for the ride.
1.0
Pros: It was relatively cheap. Cons: Bus arrived late Wifi not working Crowded.
5.0
My trip was on time and I had no problems at all. The employees were very polite during my tripZ
5.0
Very comprehensive instructions for pick up location