5.0
Pros: I felt comfortable and safe! Cons: The seats were a bit old. The Wi-Fi was not very slow too. Tips: Use this stuff.
5.0
Pros: It arrived and departed on time, there was space for my luggage, and staff was knowledgeable and professional. Charging outlets worked as well. Cons: Having an assigned seat is great for peace of mind as far as scheduling goes, but on a trip where the bus isn't full, I would prefer to sit by myself. It was made clear to passengers that they are expected to be in their assigned seats for the trip.
2.0
Pros: At least I arrived. Cons: The bus broke and they spend one hour to replace it.
5.0
Pros: Driver was friendly and gave us instruction to stops and rest stop. Glad it had cell phone charger near each seats. Tips: Read the print that it cost $20 for second bag that's under the bus, I wasn't aware in advance and to pay $20 for additional luggage.
1.0
Pros: Had a nice passenger sit neck to me and that my seat was towards the bus. Cons: The driver didn’t scan our tickets and let a bunch of people on the bus and one of them being a homeless person and it felt unsafe. Tips: Make sure your driver scans your ticket and actually knows where they’re going.
3.0
The bus was one hour late. The driver was extremely nice and helpful (he was called in to replace a missing driver). But the woman working at the greyhound shop in the terminal was rude and completely useless. Why have such a person work with customers?
3.0
Pros: The seats were comfortable and there was sufficient space for passengers to spread across the bus to ensure everyone was comfortable. Boarding was fast, easy, and on time. Cons: We experienced significant delays - while I recognize there may be road closures, the routes taken into and throughout NYC were extremely inefficient. The Greyhound website stopped updating the status and the bus ended up being 1.5 hours delayed, in part due to route inefficiencies.
2.0
the restroom smells really bad. The driver is kinda rude when talking to her & shes looking at me from head to toe like i have something on my face.
4.0
The ride was smooth and fast. The bus driver was also extra kind.
2.0
Cons: When I bought the ticket, I didn't know it was going to stop so many times. The bathroom was broken! Tips: Be prepare to stop.
5.0
Pros: Relaxation. Cons: Space. Tips: Keep yourself occupied.
5.0
Pros: Good driver. Cons: Speaker volume was painfully loud.
2.0
The greyhound bus departed over an hour later than scheduled