4.0
Pros: The chairs was so comfortable. Cons: I have no idea. Tips: No.
4.0
Pros: I liked that the bus was clean and not full so I was able to sit alone. Cons: The outlets didn’t work on the bus , I would update that. Tips: Make sure you’re at the bus stop early.
4.0
Pros: Satisfied traveller. Cons: Just maintain being on time of travel.
5.0
Pros: The best way to get between DC and New York! Cheap tickets, no tolls, designated pit stops. Will return! Cons: Maybe some updated arm rests.
1.0
Pros: Nothing to like. Cons: Bus driver should let passengers know why bus delayed one hour. Tips: No.
5.0
Pros: Comfortable and safe. Cons: N/A. Tips: Use this service !
3.0
Pros: The price. But honestly, had I understood I'd need to transfer TWICE I would've bought a more expensive ticket with fewer transfer. Cons: More comfortable seats. Clearer indication that a trip from NYC to DC would require two separate transfers, not one. Some kind of mask mandate. And enforcement of a regulation asking travellers to stay off their cell phones and/or keep conversations quiet. Tips: Bring a mask and noise-cancelling headphones and check your ticket carefully.
5.0
Pros: The fact that I felt safe. Cons: The interaction cause if someone is traveling for the first time you could announce every station and tell what’s coming after it would be easier for us. Tips: Bring your snacks and enjoy your trip.
5.0
Pros: Everything. Cons: Nothing. Tips: Continue to be great !
4.0
Add electrical plug. USB are not enough. Internet was good. And the toilets too were clean.
2.0
Drivers tooo too long at the rest too and at at Baltimore to switch. It took over 1.5 hours to get to our destination and we were not allowed to get off the bus at the rest stop even though the driver was taking over 30 minutes to switch There were no outlets except for usb outlets on the bus. It was very inconvenient to do my work
5.0
Pros: Bus on time. Tips: Arrive on time.
5.0
Pros: I like to travel without having to do any driving so that was important to me to be able to focus on my daughter. Enjoy the scenery. Cons: Maybe just a little more interaction about where we are and what town we were going through. Tips: Bring a neck pillow sometime it gets uncomfortable.