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New York Trailways coach tickets - Search & book deals

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4.8 Rating

5k Reviews

4.5 Rating

4.8k Reviews

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About New York Trailways

Trailways NY, also known as Trailways of New York, is an intercity bus service with 1948 routes connecting towns and cities across New York State, including popular routes like Ithaca to Syracuse, Syracuse to New York City, and Rochester to New York City. The carrier also provides bus service to Buffalo, Binghamton, and New Paltz.

In 1926, Trailways of New York began in Hurley, NY, with intercity service between New York City and the Hudson Valley. The bus company steadily grew in the 1930s, and grew tremendously in the 1990s. During this period, Trailways NY expanded its service area throughout New York and surrounding states.

The carrier is now the most extensive and longest-running bus commuter service in New York State. It works in an alliance with other Trailways companies like Adirondack, Burlington, and Fullington Trailways. Together, the Trailways team forms one of the largest ground transportation networks in North America, providing affordable intercity bus service to travelers across the country.

Trailways NY was honored at the 2022 Wanderu Passengers' Choice Awards for being a favorite among business travelers, largely due to the carrier’s convenient schedules and great amenities such as free onboard internet, clean bathrooms, and power outlets.

Trailways NY is an official partner of Wanderu, allowing passengers to quickly and easily browse their routes and destinations since 2016. Travelers in New York and New Jersey can use Wanderu to find the cheapest Trailways NY bus tickets available and book deals hassle-free.

 #2 Business Travelers' Favorite
 #2 Business Travelers' Favorite

New York Trailways Amenities

Air conditioningAir conditioning
ToiletToilet
Power pointPower point
WiFiWiFi

Quickview

New York Trailways coach coverage

Daily Trips1,886
stations47
cities41
countries2

What travelers are saying about New York Trailways

Here’s what Wanderu users who have booked trips with New York Trailways had to say about their travel experience.

Traveling During COVID-19

“They took COVID safety precautions seriously.”
based on 77 reviews

Onboard Experience

“The WiFi actually worked for the entire trip”
based on 108 reviews
“I’ll travel with them again just for the staff!”
based on 176 reviews
“Really cheap tickets and really good service.”
based on 201 reviews
“The coach got there on time.”
based on 209 reviews
“Seats were really comfy and spacious”
based on 177 reviews
“The coach was almost suspiciously clean”
based on 202 reviews

New York Trailways reviews from Wanderu customers

Overall review score for New York Trailways

(Based on 258 reviews)

4.1
Ratings (Out of 5)
Comfort

3.9

Timeliness

4.5

Staff

4.2

Value

3.5

Condition

4.2

New York Trailways passenger reviews

5.0

Sophia

31 May 2022- Visiting friends

Syracuse to New York

Pros: I liked that it was a direct trip. Cons: The busses can definitely have desks so people can have space because it was cramped and the WiFi did not work at all. Tips: n/a.

4.0

Marc

29 May 2022- Solo travel

Ithaca to New York

Pros: It was ok. Cons: Put a new toilet room in, you'd think it was a new bus. Tips: Not really.

5.0

Ann

18 May 2022- Visiting friends

Ithaca to New York

Pros: Good driver. Cons: Internet would be helpful. Tips: No internet.

3.0

Michael G

3 May 2022- Regular commuter

New York to Binghamton

Pros: Nothing expect bus driver in some way seemed like he was a decent man just trump to get to point a and b much respect . Cons: Cleanliness , Microphone greeting again reinstating to use headphones refrain from taking on phone . Have consideration for other people . Wear masks , I’d you cough cover your mouths . The world does not revolve around you. Tips: Get Off your phone !!!! Stop taking on it and have common decency and respect for those around you . If you have weed cover it up the stench !!

5.0

Surendra

23 April 2022- Business

Syracuse to New York

Pros: Everything. Cons: Seat incline. Tips: None.

New York Trailways Routes & Network

New York Trailways’s coach network features 1948 coach routes that connect 41 cities serving 47 stations. On average, New York Trailways performs about 1886 coach trips every day. The top cities to which New York Trailways offers the highest number of daily coach service include Ithaca and Syracuse.

Top Cities Served by New York Trailways

CityRouteEarliest coachLatest coach
New York14:45 am3:15 am
Syracuse14:45 am3:15 am
Ithaca111:45 am12:45 am
Buffalo14:01 am3:00 am
Binghamton14:50 am3:00 am
Rochester19:30 am3:15 am
New Paltz14:45 am3:15 am
Kingston14:50 am3:15 am
Niagara Falls19:30 am2:10 am

Most popular New York Trailways routes

The coach from Ithaca to Syracuse is New York Trailways’s most popular route. Trips from Syracuse to New York and Rochester to New York are also highly popular.

Top New York Trailways routes

RouteDaily TripsDurationPrice
Ithaca to Syracuse25h 42mHUF 5,042
Syracuse to New York65h 13mHUF 14,454
Rochester to New York56h 38mHUF 17,815
New York to Binghamton33h 15mHUF 12,437
New York to Buffalo37h 58mHUF 20,504
New York to New Paltz101h 51mHUF 7,395
New York to Kingston92h 10mHUF 9,076
Ithaca to Buffalo13h 55mHUF 15,126
Ithaca to Rochester11h 55mHUF 8,739

New York Trailways Cancellation Policy

Can I make changes to my bus ticket?
To change the dates or times on your New York Trailways ticket purchased through Wanderu, you must do so in person at the station. A $20 change fee per passenger applies, plus any difference in ticket prices, and it must be paid in person.

Can I cancel my ticket and get a refund?
New York Trailways tickets purchased on Wanderu are not refundable.

However, if you purchased travel insurance with Allianz when you booked your ticket on Wanderu, you can file a claim for reimbursement for a covered reason.

New York Trailways Baggage Policy

Carry-On Baggage:

  • One item that must fit in the overhead compartment or under the seat. Additional carry-on items are not permitted.

    Checked Baggage:

  • Adult Passengers: Two items free of charge.

  • Child Passengers: One item free of charge.

    Checked Baggage Guidelines:

  • All baggage must have an identification tag with the passenger's name and telephone number.
  • Each piece should not exceed 62 in (157 cm) when adding length, width and height.
  • No single piece may weigh more than 50 lbs (23 kg), with a total maximum of 100 lbs (46 kg) per ticket.
  • Plastic bags, garbage bags, and perishable items are not accepted as baggage.

  • Passengers must claim their bags at all transfer points and upon reaching the final destination.

    Special Items:

  • Bicycles must be securely fastened and wrapped in a box, canvas, or other protective casing. Dimensions should not exceed 8 x 32 x 60 in (20 x 81 x 152 cm). Acceptance on connecting schedules is not guaranteed.
  • Skis and snowboards may exceed 45 in (115 cm) in length if securely wrapped in suitable material like canvas, nylon, or leather.

New York Trailways Coach Guide & FAQs

Yes, New York Trailways offers WiFi on their coaches. Although most trips with New York Trailways will have WiFi as advertised, some coaches might not come equipped with WiFi and onboard WiFi can lose its connection in rural areas. We recommend you bring a book or download a movie just to play it safe. New York Trailways WiFi is generally best used for surfing the web, checking emails and chatting with friends; you shouldn’t count on the WiFi to binge-watch your favorite show.

Yes, there are power outlets onboard New York Trailways coaches. You can generally find one or two sockets per row of seats, so be a good traveller and check if your seat neighbor might want to charge up their devices as well. With the onboard power outlets, you can charge both a computer and USB devices with a USB power adapter that typically comes with most phones and tablets.

Since New York Trailways might sometimes use replacement coach vehicles, not all trips are guaranteed to have power points. We recommend to bring a power bank to charge your phone for all trips over 2 hours, just in case.

On a typical day, New York Trailways has 1886 scheduled coach trips in total. However, the exact departure and arrival times vary depending on the day and route. The best way to find the exact schedule for your trip is to use the search tool on this page.

No, New York Trailways does not offer will call tickets. You should purchase your tickets online and make sure you have everything you need to board before you arrive at the station.

Yes, passengers must present a boarding pass along with a government-issued photo ID to board a New York Trailways bus.

Yes, there are bathrooms on New York Trailways coaches. The bathrooms are pretty basic and include a toilet, toilet paper and hand sanitizer. Most bathrooms don’t have running water. As you will be using a bathroom on a moving vehicle, please use caution and hold on to a rail at all times.

New York Trailways does not offer meals or beverages onboard. We recommend you bring a drink and some snacks for your trip. We also suggest packing a reusable water bottle with you to reduce your impact on the environment. However, note that most coaches do not allow you to bring your own alcoholic drinks.

New York Trailways offers two ticket types. If your ticket contains a standard barcode, you are required to print your ticket for boarding. If your ticket contains a QR Code, you may present this ticket on your mobile device or print it for boarding. If you're unsure, you can always ask one of the terminal ticket counter agents if you need to print it.

New York Trailways focuses on delivering a great travel experience at a low price and currently does not offer premium features like extra legroom or onboard entertainment. But these days, between your laptop, tablet, smartphone and e-reader, you’re the master of your own entertainment even on longer journeys.

Minors can travel alone on Trailways buses depending on their age.

Minors 17 and older may ride alone with a standard ticket.

Minors aged 12 to 16 may travel unaccompanied under the following conditions:

  • An adult fare ticket must be purchased in person at the bus terminal; online purchases are not permitted.
  • An Unaccompanied Minor Form must be completed at the originating ticket-selling agency and signed by a parent, guardian, or custodian. A fee is charged upon submission of the form, in addition to the fare.
  • Travel is only permitted on trips between 7:00 am and 8:00 pm, not exceeding eight hours in duration, and not requiring bus changes.
  • The destination must have an open ticket-selling agency upon the child's arrival.

  • A parent, guardian, or custodian must be present to meet the child upon arrival.

    Children under the age of 12 must travel with a passenger aged 17 or older.

How do I get the best deal on New York Trailways tickets?

Wanderu is the best place to score cheap New York Trailways tickets. Wanderu offers the lowest available fares every day and charges no extra booking fees. Plus, you can compare New York Trailways prices with trips offered by other coach companies to be sure you’re getting the best deal on your tickets!

Pro travelers know that booking your ticket well in advance is key to finding the lowest price. Ticket prices normally go up the closer you get to the travel date, so don’t miss out on a good deal when you see one. If you can be flexible with your travel date, you can also get cheap tickets by traveling on weekdays instead of weekends.

When you’re ready to book, type your departure city and destination city in the search bar above, select your travel date, and let Wanderu work its magic to show you all of the best bus and train ticket prices available for your trip. Pick the ticket that’s best for your budget, schedule, and preferences, and complete the booking right on Wanderu to secure your great deal.

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