5.0
Pros: Red cap service. Cons: Na. Tips: Red cap servise (serching).
5.0
Red cap service available before boarding time and conductor service excellent!
5.0
Cons: Ease to get to train and also the metro back. Tips: Purchase your tix way in advance or the price gets crazy high.
4.0
Pros: Conductor was professional & cordial; made announcements with firm & clear voice! Conductor was most helpful in assisting passengers exiting the train! Cons: Bathroom cleaning! Redcap service at departure station (NYC) has a habit of showing up when train is boarding and several passengers were very upset(angry)😳.
5.0
Pros: The comfort of the train. Tips: Definitely recommend to travel.
5.0
Pros: Got to walk the national mall and see all the monument. Cons: There was a lot of snow on the national mall.
5.0
More control of the bags and luggage of the travalers, would make me feel more safe.
4.0
Service at the train station was very slow, though there appeared to be a lot of personnel
5.0
Pros: Although it was delayed still it was a smooth & safe, comfortable trip! Cons: Basically it’s ok. Tips: Do booking as early as possible!
5.0
Pros: Being on a train instead of a plane. Cons: Forcing passengers to queue. It's a nonsense and unnecessary. Tips: Sit back and e joy the ride.
5.0
Pros: The seats were super comfortable. So much leg room. Enjoyed the whole experience. Cons: Lower prices. Tips: Buy your ticket early.
4.0
Pros: The punctuality and the smooth ride. Cons: Cleanliness at the rest room.
5.0
Pros: Very pleasant and comfortable ride. Easy access to outlets. Would definitely use again! Cons: Cannot think of anything.
5.0
Pros: Everything was great coming from UK to holiday in NY then travel down to DC there’s no comparison I would recommend train travel every time to anyone from UK. Cons: I struggle to see anything I was great. Tips: Just check train details regularly my train had been cancelled for a number of weeks that said the staff quickly got me back on track on the next train to DC brilliant & thanks.
5.0
Pros: The conductor clearly announced each stop and prepared passengers The snack cart was very nice and friendly. Cons: The bathrooms could be a bit cleaner.