5.0
Pros: Bus on time. Tips: Arrive on time.
5.0
Pros: I like to travel without having to do any driving so that was important to me to be able to focus on my daughter. Enjoy the scenery. Cons: Maybe just a little more interaction about where we are and what town we were going through. Tips: Bring a neck pillow sometime it gets uncomfortable.
3.0
Pros: good deal. Cons: communication. we were not told about a significant delay until we sat on the bus. no communication provided. layer explanation rude and aggressive. Tips: train staff in communication skills do jot make the whole bus wait for one or two passengers who are late.
4.0
Cons: use less plastic. plastic smell is unhealthy. Tips: good deal.
5.0
Pros: Great drive, arrived at stated. Cons: Nothing. Tips: None.
3.0
Pros: It went through basic procedures. Cons: The timeliness of the travel. We left on time but then we had issues in New Haven and left over twenty minutes after when we should have gone express to New York City. I wanted to take care of matters at home before going out and about with a prior obligation and couldn’t due to that lateness. Tips: Have a patient heart with the staff. I assume this wasn’t malicious but rather a natural progression of common shortcomings in this form of travel.
3.0
Outlets were not available. They did have USB but not plug in outlets as advertised
5.0
Pros: That it was safe. Cons: Nothing. Tips: Book your trip in advance and not late.
5.0
Pros: Driver was friendly, clear, and firm about his instructions to create a smooth ride, especially regards to cell phones. Cons: Wi-fi connection. Tips: Be a friendly passenger.
1.0
Pros: Got to my destination. Cons: Temperature in the bus, the bus had no air coming out from the vent, but yet it was sunny and warm outside. It was hot and muggy.
3.0
Pros: The bus driver seemed competent to me. Cons: The bus came almost half an hour late. There should be a link or a website with updates, where one could check what is happening, and when the bus will actually be arriving. We were left with no information, all the passengers were just waiting, totally confused. We eventually arrived to NYC some 1.5 hours late - someone should have proactively given us an update on how long (approximately) it would take the bus to go through the traffic. Ultimately, your buses go to NYC every day at the peak hours - why don't you collect the data and make a reasonable estimate about how much time it will take for the bus to arrive? It would be more fair.
5.0
Best driver Experience good because of the driver
1.0
Pros: Bus driver passed out behind wheel bus crashed I missed important business meeting very upset. Cons: Everything.