5.0
Pros: No stops. Straight to the borders. Cons: Wifi. Tips: First Time ever, no stops. I loved that.
4.0
Pros: Efficient, timely, no fuss, good driver. Cons: The bus station needs a serious renovation. Albany is the capital of NY State, you would increase the number of passengers using long haul buses which is an environmental plus by improving stations facilities, services, food options - whilst it seems great improvements have been made to the cleanliness of the station and the lady that works in the resto and guy behind the counter are super friendly - the overall place needs work. Scary place.
4.0
Pros: Arrived on time. Cons: THE WIFI! It never frickin works!! Yall always boasting how theres free wifi on board but theres never a damn connection... Tips: Don't expect the wifi to work.