5.0
Pros: The driver was very professional and helpful. He was also very nice. Cons: Not much from my view.
4.0
Pros: It was very enjoyable. Cons: Everything was fine. Tips: No.
5.0
Pros: On time. Cons: Lowering the ticket price.
5.0
Pros: i liked the politeness of the driver and the rules that were set. Cons: how comfortable the seats are can improve. Tips: arrive 20 minutes early.
5.0
Bus was on time and bus driver was very organized and on top of it.
5.0
Pros: The trip was wonderful and the driver very professional. We got to the NYC twenty minutes before the scheduled time. Cons: The seat was not relaxing. The legroom was poor. Tips: N/A.
3.0
A person in the bus had no passeport/ID card on him to cross the boarders. We stayed for a long time there before being able to continue our trip (without him). So improvement could be to make sure every one has the documents before they could get in the bus.
2.0
Cons: Seat assigning, temperature on the bus ( the front was cold while the back was overheating). Tips: Watch out for stops and changing bus! We had to wait 1h30 outside because the office was closed for the next bus in the snow. Definitely not worth the discount. There’s also no assigned seats so we couldn’t seat together and a lot of people put their bags no the seat and pretend to sleep to avoid anyone seating next to them.
4.0
Pros: It was quiet. Cons: Bus status was not available online from either the Trailways or PABT website, which made me worried that I was going to miss the bus.
4.0
Pros: Great communication with Driver. Cons: Space between the seats is so little. Unable to sit for that many hours. Tips: Great Communication and fastest reliable service.
5.0
Pros: I liked the punctuality. Cons: Nothing at the moment. Tips: Bring a neck pillow lol.
2.0
Pros: Seats really cramped and uncomfortable. Cons: Seats and spacing. It was really tight and even reclining made it worse.
4.0
The seats were way too close to each other and when the seats are reclined the person behind can barely move. Not comfortable at all
4.0
Pros: Driver was driving bus in good manner. Cons: For long journey , I would recommend to put some new buses with good condition seats. Tips: N/A.