2.0
Pros: nothing. Cons: rudeness & communication of staff. Tips: make sure u have cash if u need to get a ticket there & make sure u have your ticket printed . Very rude when talking & dismissive. They listen to respond not to comprehend.
3.0
Pros: The price was good. Cons: Can you clean the seats please. Tips: .
4.0
Pros: Having someone else driving. Cons: Bathroom deodorants needed. Tips: Arrive on time.
4.0
Pros: Satisfied with trip. Cons: Less stops more direct trip from Richmond to NY with 1 stop in DC. Tips: None.
4.0
Pros: The sites I was able to see and spending time with family. Cons: Be more courteous to the elderly . Ensure that they don't miss there stop to get off the bus when they have arrived. Tips: Be kind to one another.
3.0
Pros: Good. Cons: Need to bag and table. Tips: It’s good drive.
5.0
Pros: Nice. Cons: The seat was a bit broken. Tips: Just take it easy.
1.0
There was no air conditioning the entire ride during a historic heatwave where temperatures reached up at 101°. The company was underprepared, despite various warnings beforehand of the expected weather and temperatures.
4.0
Pros: I got to my family safe. Cons: Air conditioning n charger doesn’t work it takes power down.
5.0
Pros: I got to my destination safely and on time. Also it was quiet on the bus going. There was no talking or arguing on the bus. Cons: The seats are not comfortable and you use to have a 10:00 am bus please try to bring it back if you can. Thank You!
5.0
Pros: I was able to relax and enjoy my trip sleep well. Cons: The toilet needs more paper also hand sanitizer. Tips: Take your own toilet paper and sanitize.
5.0
Pros: The trip went well! We really enjoyed when he stopped and gave us a 10 min. Break at a rest stop that plenty of options to eat. Tge bathrooms were also very clean at the rest stop! Cons: Keeping bus bathrooms disinfected and clean after every stop.
2.0
Be exact on timing and stops. I choose no stops and the bus stopped 5 times. instead not arriving at 11:45 pm I arrived at 12:30 am,
