4.0
Pros: The scenery out of the large window from a lofty seat. Cons: The announcements should mention all the stations where the train stops not only the final destination.
5.0
Pros: The ride down to NYC from Springfield was nice and roomy. The ride back around rush hour was pretty busy. Cons: Turn off the cabin lights before 6am. Tips: Take a blanket if you get cold. Understand the rules in the quiet car. Be kind to the staff!
5.0
Pros: First ime ever with no surprises and comfortable. Cons: More wheelchair service in our 70s. Tips: Instead of a free for all boarding, call sections like airlines do.
5.0
Pros: Comfortable and on time. Cons: The cost.
4.0
Pros: Efficient and good price. Cons: Bathroom should be clean often, Tory and bad odor. Need satintizer available in the train. Tips: Bring wipes, sanitizer plus food.
5.0
Pros: A smooth trip except that I wish there is more competitive tickets prices so the more can use the service more often. Cons: Again tickets prices should be more affordable. Tips: Use the Amtrak and you won’t regret it.
4.0
Pros: It was on-time and convenient. Cons: Friendliness of staff. It was a completely full train, however, so I understand.
5.0
This is the first time to take Amtrak to me , so I was nervous I felt train was comfortable and safe. I actually upgraded the seat because I had no idea about Amtrak.
5.0
Pros: The staff was so nice! They made sure we were comfortable and asked us questions about ourselves. It was shocking. Cons: N/A. Tips: N/A.