5.0
Pros: The trip was wonderful and the driver very professional. We got to the NYC twenty minutes before the scheduled time. Cons: The seat was not relaxing. The legroom was poor. Tips: N/A.
4.0
Pros: Great communication with Driver. Cons: Space between the seats is so little. Unable to sit for that many hours. Tips: Great Communication and fastest reliable service.
5.0
Pros: The driver. Cons: No more stupid stops. Tips: Trail ways is a great company.
4.0
Pros: Sticking to the timetable. Cons: Cleanliness of the bus. It departed Montreal with windows already dirty.
4.0
Pros: Confort, propre. Cons: La climatisation était trop forte. J'ai eu froid pendant tout le trajet.
4.0
Pros: The rapidity and the good sens of humor driver. Cons: NA. Tips: NA.
4.0
Pros: The price and the calm on the bus. Cons: A bottle of water provided to each traveler.
4.0
Being notified beforehand about the stops at the immigration
4.0
Pros: Very friendly driver. Cons: We have seen that passengers, even though they have tickets, have not been able to board. So there was an oversale of tickets. We were sad for them. Tips: Arrive well in advance to ensure you have a seat on board. And start from the main terminus.
5.0
Pros: Nice trip. Cons: In Alabany, it would be nice to be able to get a light lunch. Tips: take some food with you.
4.0
The bus was very old and the seats were very close to one another. My bag was also stolen during the trip and no one was able to help me with recover it.
4.0
not having to print the tickets would be nice and bus station on address on tickets
4.0
Wifi was operational but not connecting to the internet