5.0
Pros: I missed the first bus due to Boston traffic, and Concord was really cool about me getting on the next bus. I really appreciated it as I thought I would have to buy a whole new ticket... So very happy about that! Cons: Everything was great.
5.0
Pros: Nothing. Cons: Everything is ok. Tips: No.
5.0
Pros: The comfortability and the cleanliness! Cons: Nothing it’s perfect! Tips: Sit in the back for private long rides!
5.0
Pros: Everything is very good. Cons: All is well.
5.0
Pros: Bus and driver. Cons: We left SOuth Station and then were collecting passengers around airport's each terminal, it was too long - spend an hour to do that. Therefore we arrived late to destination. And my friend was waiting all time, because I said him arrival time on ticket, but actual time was late. Tips: Add 30+ minutes to final destination time if smbody meets you.
5.0
Pros: Saved me money . Compared to Flying. Tips: They should arrive on time or they will miss the bus.
5.0
Pros: Coach was extremely comfortable and had lots of legroom. Staff were friendly and helpful. Cons: Unsure of what the current policy is regarding masks. Tips: Keep some physical money for tips not that the drivers acted like they expected tips.
4.0
Pros: Coach was lovely and clean, comfortable and had plenty of legroom. Cons: The safety video never started, rules for wearing masks were unclear, the ticket said to where them but there was no mention of them by the driver and no one was wearing one. Tips: Keep some physical money for tipping the driver not that they acted like they expected one.
5.0
Pros: Convenience. Needed to get to Logan for an early flight. Cons: The parking lot at night was a little scary until other people arrived.
2.0
Pros: nice. Cons: the bus was very cold. Tips: no.