4.0
Pros: On time! Cons: Some passenger playing music out loud.
5.0
The driver is excellent and professional in her approach and driving
5.0
Pros: Excellent service. Tips: Limit telephone conversations on the bus nobody has to hear your business.
5.0
Pros: I'm upset with grey hound I bought a ticket a few days ago and couldn't use it 8t was a waste of money the customer service is a joke. This ride was great after buying 2 tickets to take it. Cons: Customer service ...the driver and the ride was great it was the customer service on the phone that was horrible .
5.0
Pros: Announcements at each stop. Cons: Wifi should be better, it did not work very well. Tips: Search up in advance where your drop off/pick up location will be.
5.0
Pros: It wasn't crowded. Cons: Expand seating for more leg space. Equip more busses with WIFI. Tips: Get there early, they runnable tight schedule.
5.0
Pros: The best thing about my trip was that I didn’t have to drive! I relaxed in a comfortable seat and even took a nap! Cons: The leg room on the bus we took on our return trip to Buffalo was half of the one we took to Rochester. Nice and roomy on the first bus, better seats but no leg room at all on the second.
4.0
Pros: The comedic effect of my driver. Cons: A couple of garbage items like water bottles were not cleaned up.