5.0
Pros: smooth ride. Cons: be on time as much as possible.
4.0
Pros: Got to and from safe. Cons: The timing and communication. The vus going to NYC from Albany was over 40 min late. We wouldn't have known anything if almost everyone waiting didn't call the bus company multiple times to know what was happening. An email would have eliminated all that. Also with nowhere to wait inside, that's not good when the temperature was so low. Tips: Be on time and if you can get a ride so they can let you sit in the car when the weather is bad. Bring things to snack on.
4.0
Cons: The windows were rattling a lot, especially the emergency window. Almost shaking out of the frames. Felt unsafe. Also, someone was smoking on the bus and no one enforced the no smoking policy. Was disruptive for me especially while I had a sinus infection, even though I was masked. Not a fan of smelling like cigarettes and being a lifetime non smoker. Gross. Tips: Where a mask.
4.0
Pros: Nothing much, it was very cramped and seating was bad. Cons: Their system for assigning seats and making sure people have enough space and not crammed up on each other. Tips: Head to bus early and hope for open seats.
4.0
Cons: They can improved people stop smoking 🚬 and the bus. Tips: People need to stop smoking on the bus it's health for others.
5.0
Pros: I loved how clean and modern the bus was ! Great deal, very efficient. Last minute ticket and very convenient. Tips: Arrive early ,.
5.0
Pros: Bus is always on time and the driver is always getting me home safe and on time. Cons: Comfortable seats, and working outlets. Tips: Wear comfortable foot wear.
5.0
Pros: Awesome trip! Cons: Nothing! Tips: Take Wanda!!
5.0
Pros: Very comfortable and friendly staff. Tips: Go for trainway.
5.0
Pros: It was something different, out of my comfort zone and i don’t regret it. 10/10 overall experience. Cons: N/A. Tips: Be on time.
5.0
Pros: Ride was smooth. Cons: Not at this time. Tips: Not at this time.
4.0
Pros: The bus arrived on time to pick up passengers. Cons: Getting to the destination on time. We got to New York City at 4:30pm when we were supposed to get there at 4:00pm. The driver stopped for gas for 10 minutes, which delayed us further. Tips: Don’t believe the arrival time. You will get there 30 minutes late every time.
5.0
Pros: I like that the bus was not full of passengers, making the ride less stressful and more cozy. The air temperature in the bus was just at the right level. Plenty of leg space. Cons: The bus just felt old and used up.