4.0
Pros: The seats were very comfy, temp was also very comfortable. we arrived 1 hr early which was great cause of the time we were traveling. Also maybe more leg room would be nice. Cons: Maybe the driver could avoid hitting all the potholes since we all were probably trying to sleep since it was after midnight. Tips: Overall my experience with greyhound was great. Best part was the seats very comfy. Maybe more leg room would be nice.
5.0
Pros: I felt comfortable and safe! Cons: The seats were a bit old. The Wi-Fi was not very slow too. Tips: Use this stuff.
5.0
Pros: It arrived and departed on time, there was space for my luggage, and staff was knowledgeable and professional. Charging outlets worked as well. Cons: Having an assigned seat is great for peace of mind as far as scheduling goes, but on a trip where the bus isn't full, I would prefer to sit by myself. It was made clear to passengers that they are expected to be in their assigned seats for the trip.
2.0
We stood in line waiting for our 7:30 bus for 30 minutes before we were informed that the bus driver was not present, and they did not know how long the delay would be. When the bus driver finally arrived (45 minutes late) she stood in the doorway without announcing herself or apologizing for the delay, and then rudely said "You can get on the bus now" to those of us waiting in line. As we approached our first stop, a woman was speaking on the phone loudly and another customer asked the bus driver for assistance, who proceeded to threaten to kick the woman off the bus. Then, as we got back on the road an elderly woman kindly asked the driver what time we would be arriving (as we had been delayed), who then proceeded to scream at her stating "I DON' KNOW. I CAN'T SPEAK TO YOU WHILE I AM DRIVING". She pulled the bus over to continue the argument, which ended in us having no answer as to when we would be arriving. As we continued driving, she then swerved and pulled the bus over on a bridge to yell at people on the bus who called her rude for the way she spoke to the woman. She screamed at everyone on the bus, threatening to kick us off, leave the bus, or call the police. Customers on the bus asked if she was okay, which only fueled her anger. As we continued (now after the 3rd time stopping on the side of the road), she used the loudspeaker to tell everyone having private conversations to shut up. I was truly appalled by her behavior and I felt extremely unsafe.
1.0
Pros: clean bus, friendly apologetic driver. Cons: It was a meat locker. Freezing. My glasses were fogging from my breath. Driver said he was told heat was fixed and would come on at some point. It never did.
2.0
Pros: At least I arrived. Cons: The bus broke and they spend one hour to replace it.
5.0
Pros: Driver was friendly and gave us instruction to stops and rest stop. Glad it had cell phone charger near each seats. Tips: Read the print that it cost $20 for second bag that's under the bus, I wasn't aware in advance and to pay $20 for additional luggage.
1.0
Pros: Had a nice passenger sit neck to me and that my seat was towards the bus. Cons: The driver didn’t scan our tickets and let a bunch of people on the bus and one of them being a homeless person and it felt unsafe. Tips: Make sure your driver scans your ticket and actually knows where they’re going.
3.0
The bus was one hour late. The driver was extremely nice and helpful (he was called in to replace a missing driver). But the woman working at the greyhound shop in the terminal was rude and completely useless. Why have such a person work with customers?
3.0
Pros: The seats were comfortable and there was sufficient space for passengers to spread across the bus to ensure everyone was comfortable. Boarding was fast, easy, and on time. Cons: We experienced significant delays - while I recognize there may be road closures, the routes taken into and throughout NYC were extremely inefficient. The Greyhound website stopped updating the status and the bus ended up being 1.5 hours delayed, in part due to route inefficiencies.
2.0
the restroom smells really bad. The driver is kinda rude when talking to her & shes looking at me from head to toe like i have something on my face.
4.0
The ride was smooth and fast. The bus driver was also extra kind.
2.0
Cons: When I bought the ticket, I didn't know it was going to stop so many times. The bathroom was broken! Tips: Be prepare to stop.
5.0
Pros: Relaxation. Cons: Space. Tips: Keep yourself occupied.