4.0
You need some messaging system that will allow passengers waiting for their bus to arrive to know if the bus is delayed, on time, or canceled. We waited 30 minutes at Harrisburg station, and the station had no employees in it. No one was available to tell us if the bus was still coming. Luckily, we waited, and the bus eventually showed up. We appreciated the driver's reasoning and were grateful she was taking the trip safely. However, there would have been less anxiety among the waiting passengers if there had been some communication about the delay.
5.0
Pros: the driver, jerry, was a very good driver, good sense of humor and solid hand on the sterring wheel, even during a very bad thunderstorm with heavy rain right out of harrisburg. we even arrived three minutes early. very comfortable journey after a long day flying out of dallas, tx. Cons: /. Tips: go by bus, mother earth loves us,.
5.0
The driver was nice, the bus was spacious, and the ride was smooth and comfortable.