3.0
Pros: Free water. Cons: My seat was broken and it could not be adjusted (fully reclined). Wifi did not work.
4.0
I was disappointed the WiFi was unavailable since I booked with Best Bus Prime due to the advertised free WiFi onboard. I was unable to do work I had planned to do on the bus ride
5.0
Pros: Safe and comfortable. Cons: All good. Tips: All good.
4.0
Pros: Bus had row of single seats. Cons: They should be more realistic communicating the duration of the trip. They know about the construction around Lincoln Tunnel and should count on big delays there. Tips: Don’t expect to arrive on time.
5.0
Pros: Reliable and safe. Cons: Make the bus stations stationary, rather than moving them.
4.0
Pros: You left on time and got there on time. There was hand sanitizer in the bathroom and things seemed clean. Cons: Serve nachos. Tips: No.
5.0
Pros: Very smooth ride, great staff. Cons: Wifi not connected. Tips: All great.
2.0
Says it is a luxury bus with wifi, but the wifi never worked a bit. There wasn’t any wifi. Better do not mislead passengers by brandishing aa luxury bus without amenities
4.0
Pros: No complaints. Cons: Nothing I never have a problem. Tips: Make sure you use and have all your own things.
5.0
Pros: I truly enjoyed the ride. Cons: Seat covers for bathroom.
5.0
I like having the option to sit alone in the single seats row.
3.0
Pros: The original Luxury bus was canceled and the replacement was below par. Cons: I had paid for a luxury bus which was replaced by a regular, not as comfortable bus.
5.0
Pros: I particularly like that Best Bus Prime offers a row of single seats! Cons: I have no suggestions.
5.0
very good driver and pleasant trip overall i liked having a rest stop to get some food
4.0
Pros: Comfortable and efficient way to travel. Cons: Keep up the good service. Tips: Prime bus service is worth it.
