Can I reschedule my Greyhound bus ticket?

Yes, you can reschedule your Greyhound tickets for another date or time. A $20 change fee applies as well as any difference in the ticket price.

Are Greyhound online tickets refundable?

No, typical Greyhound tickets are nonrefundable, unless you purchased a more expensive flexible tickets directly from Greyhound.

Is there WiFi on a Greyhound coach?

Yes Greyhound offers WiFi connection onboard their coach trips. Though most trips with Greyhound will have WiFi as advertised, some trips might not come equipped with WiFi, and onboard WiFi can lose its connection in rural areas. We recommend you bring a book or download a film just to play it safe. Greyhound WiFi is generally best used for surfing the web, checking emails and chatting with friends; you shouldn’t count on the WiFi to binge watch your favourite show.

How many bags can you carry on a Greyhound bus?

Carry On Bags: You can bring one bag up to 25lbs or 11kgs on to the bus with you. The bag must be able to fit into the overhead bin or fully under the seat in front of you. Checked Baggage: You are allowed to bring up to 2 bags that will be placed under the bus for the duration of you trip. The bags need to be less than 50lbs or 22.5kgs each with a max total size of 62in when the width, length and height of the bag are all added up.

Are there power points on a Greyhound coach? Are there USB points?

Yes, there are power points onboard Greyhound coach trips. You can generally find one or two sockets per row of seats, so be a good traveller and check if your seat neighbour might want to charge up their devices as well. With the onboard power points, you can charge both a computer and USB devices with a power point USB converter that typically comes with most phones and tablets. Since Greyhound might sometimes use replacement coach vehicles, not all trips are guaranteed to have power points. We recommend to bring a power bank to charge your phone for all trips over 2 hours, just in case.

Does Greyhound offer will call tickets, that you pick up at the station?

Yes, Greyhound offers the option to purchase will call tickets. Greyhound will call tickets are an option that allows you to book the tickets ahead of time online, then once you arrive at the station, you can pick the tickets up from an agent or kiosk using the confirmation information your recieved when you made your ticket purchase.

How much is a Greyhound ticket for a child? What age do you have to pay for a child on a Greyhound?

On Greyhound buses one child can ride for free if they sit on an adults lap and are under the age of two. Discounted tickets are available for children between the ages of 2 and 11, but these discounts are limited to two children per one adult ticket. Any additional children would require a full priced adult ticket.

Do you need an ID to get on a Greyhound coach?

Yes, Greyhound requires you to present an ID to an agent to be allowed to board the coach. Make sure you have identification issued by a government agency that meets the carrier’s requirements. Alternative IDs, like a university ID, won’t work.

How old do you have to be to ride a Greyhound bus alone?

You must be over the age of 12 to travel alone on a Greyhound bus. Children between the ages of 12 to 16 are not permitted to travel across the border without an adult or a person over the age of 17. Children between the ages of 12 to 16 must have with them a completed Unaccompanied Child Form and are required to pay a full adult fare.

Can you use your phone to board Greyhound?

No, currently you cannot use your phone to board a Greyhound coach as they require you to have a printed ticket on hand to board.

Are there toilets on Greyhound coaches?

Yes, there are toilets on Greyhound coach trips. The cubicles are pretty basic and include a toilet, toilet paper and hand sanitizer. Most cubicles don’t have running water. As you will be using a toilet on a moving vehicle, please use caution and hold on to a rail at all times.

Can you take a bike on a Greyhound coach?

Yes, you can take a bicycle on a Greyhound bus, but it must be packaged in wood, canvas or other sturdy container and will be considered an oversize item requiring you to pay an extra fee.

Are meals or drinks offered onboard Greyhound trips?

Greyhound does not offer meals or drinks onboard. We recommend you bring a drink and some snacks for your trip. We also suggest packing a reusable water bottle with you to reduce your impact on the environment. Most carriers, though, do not allow you to bring your own alcoholic drinks.

Do you have to print your Greyhound ticket?

Greyhound requires that all passengers have printed tickets to board the coach. Are you in a pinch and need to print a ticket? Most copy shops will offer print services on a per-page cost. When you book with Wanderu and activate your account, you will be able to easily find and download your tickets for most carriers on the platform.

Does Greyhound offer any premium features like extra legroom, films, or TV?

Greyhound focuses on delivering a great travel experience at a low price and they currently don’t offer any premium features onboard. But these days, between your laptop, tablet, smartphone and e-reader, you’re the master of your own entertainment even on longer journeys.

Greyhound - Coach Tickets, Schedule, Prices & Reviews

Based on 139 reviews

Overview

Users that traveled from New York to Boston with Greyhound report that they were happy with the WiFi on board 45 percent of the time.

Ratings (Out of 5)

Comfort

3.4

Staff

3.2

Value

3.0

Condition

3.7

Mara Inez

5.0

23 January 2020Visiting family

Pros

It was my first time riding the bus but my experience was a good one.

Jim

4.0

20 January 2020Visiting family

Tips

The Greyhound trip departing at 2:30 and scheduled to arrive in Boston at 7:05 PM arrived on time but also included an unanticipated rest stop of 25 minutes !

Melany

5.0

6 January 2020Visiting friends

Pros

Friendly driver

Cons

None

Tips

Bus was great

Emmy

1.0

16 December 2019Solo travel

Pros

Bus broke down in Framingham and was leaking coolant everywhere... I was forced to order an uber from the side of the highway to get to an appt on time.

Cons

Bus maintenance... vouchers for ride sharing for broken down buses

Mariza

3.0

17 December 2019Vacation

Pros

It was on time. The bus was relatively clean.

Cons

I checked my booking with the greyhound "Manage your trip" and it says they cannot find it. When I asked other greyhound staff, I was just t old to present my ticket, without telling me it has to be the one sent via email and not a picture of the message. When I was alr...More

Tips

Do not take a picture of the ticket. Show what was sent via email.

Based on 120 reviews

Overview

Users that traveled from Boston to New York with Greyhound report that they were happy with the WiFi on board 42 percent of the time.

Ratings (Out of 5)

Comfort

3.5

Staff

3.3

Value

3.1

Condition

3.7

Dayna

5.0

19 January 2020Visiting friends

Pros

Comfortable and quiet trip, driver made great time and we arrived 30 min early. I will definitely be taking this bus again.

Cons

I wouldn't mind a deep clean of the bus, but it was reasonable for public transportation.

Tips

N/A

Mallory

5.0

17 January 2020Visiting family

Pros

It was super cheap and easy to find!

Cons

Possibly just more leg room on the buses, but I was very happy with the trip overall!

Alice E

3.0

10 January 2020Visiting family

Pros

Bus arrived late at boston station and it took very long for someone make an announcement explaining why the bus was late.

Cons

Make more announcements at boston station

Hannah

3.0

3 January 2020Couples trip

Pros

Other passengers were respectful, and the bus was very clean and nicely kept.

Cons

Outlets and wifi did not work.

Tips

Charge your phone/devices before you get on, and don't bank on the wifi working.

Fabio

2.0

31 December 2019Couples trip

Pros

The bus seems very new and it was clean.

Cons

The bus is cramped. Not a lot of space, even for a bus.

Tips

Watch out for Greyhound staff, they're rude. Our bus drivers were not safe... the roads were busy and drivers weren't keeping a safe distance from other vehicles. They were using the breaks all of a sudden, breaking all the way down because they didn't allow enough dist...More

Based on 73 reviews

Overview

Users that traveled from New York to Washington with Greyhound report that they were happy with the WiFi on board 56 percent of the time.

Ratings (Out of 5)

Comfort

3.7

Staff

3.6

Value

3.4

Condition

3.8

Cindy

5.0

23 January 2020Visiting family

Pros

The trip was great and the driver was extremely friendly. We arrived even before scheduled!

Cons

Not much pretty much perfect trip

Tips

Look at ETA to see if there is any stops and try to chose pickup and drop off in familiar locations.

Joseph

5.0

20 January 2020Visiting friends

Pros

Very friendly staff, very easy and well communicated boarding process, on time and left me with a good attitude knowing I was well cared for. Would definitely recommend!

Cons

Electrical outlet was loose, my phone charger wouldn't stay plugged in. Small things like these can be touched up, but I wouldn't say it was a deal breaker.

Tips

Fully charge all of your devices before heading out! You can't be sure on any bus from any company that the outlets will work. Other than that, enjoy your ride with a friendly and timely staff.

Jasmine

1.0

29 December 2019Visiting friends

Pros

Nothing

Cons

Everything. They overbooked a faulty bus that broke down thirty minutes into the trip and delayed everything by over two hours.

Tips

Don’t take greyhound.

Kens

5.0

23 December 2019Visiting family

Pros

Greyhound gained a customer now. The new buses are awesome.

Cons

There’s always room For improvement but as of right now. It’s outstanding!!!

Tips

Sometimes, online reviews can be misleading. See for yourself!!!

Patrick

5.0

24 December 2019Couples trip

Pros

Cheap and direct trip!

Cons

Seats were a little crammed but for the price I wouldn’t complain

Tips

We arrived 8 minutes prior to the bus leaving so we got the last 2 seats. The website recommends getting there an hour early which you definitely don’t need to do.

Based on 55 reviews

Overview

Users that traveled from Hartford to New York with Greyhound report that they were happy with the WiFi on board 54 percent of the time.

Ratings (Out of 5)

Comfort

3.6

Staff

3.9

Value

3.6

Condition

4.0

Shalinder

5.0

19 January 2020Vacation

Pros

Nice staff, clean bus and punctuality.

Cons

Air was hot inside but not circulated fresh. It should had been circulated for a while.

Sara

4.0

2 January 2020Visiting friends

Pros

Its good trip and the driver was kindly

Cons

The seat need clean and give the bag trash

Katrina

4.0

30 November 2019Visiting family

Pros

The driver maintained safe speeds, but we arrived about 15 minutes early!

Cons

Once the air kicked on, the entire bus REEKED of the latrine at the back. I had my scarf wrapped around my face for the entire trip, and I noticed other passengers had done the same. I was profoundly grateful that I only had to travel one stop!

Stephan

1.0

18 November 2019Business

Pros

Nothing associated with greyhound

Cons

New drive a driver that got there so as to lease on time someone who didn’t have to read directions on a piece of paper while driving (?THAT WAS EXTREMELY DANGEROUS AND NERVE WRACKING)

Tips

Ya don’t take grey hound they suck

Nancy

3.0

10 November 2019Solo travel

Pros

It was cheap smooth and on time

Cons

The refund policy

Tips

If you purchase and make a mistake you won’t get refund that’s the most bad thing about it

Based on 54 reviews

Overview

Users that traveled from Washington to New York with Greyhound report that they were happy with the WiFi on board 47 percent of the time.

Ratings (Out of 5)

Comfort

3.6

Staff

3.6

Value

3.5

Condition

4.0

Vickiana

2.0

4 January 2020Visiting family

Pros

Estubo confortable

Cons

Muy largo, demasiadas paradas y cuando lo compre no decia que iban hacer todas esas paradas

Sarah

5.0

16 December 2019Visiting friends

Pros

Bus was nicer than expected and proceeded smoothly through the schedule.

Cons

The communication could be better while waiting in line for the bus. I wasn't sure I was in the right line until I asked a fellow passenger.

Tips

Be grateful for the comfortable, easy, cheap ride. It really is a bargain for what you're getting.

Rachael

3.0

11 December 2019Vacation

Pros

On time

Cons

Bus driver friendliness, he was incredibly rude and unprofessional

Tips

Trip will be quick, no WiFi, but don’t expect any friendliness from the driver

Daniela

5.0

2 November 2019Vacation

Pros

Bus was scheduled to depart at 2:25 am, the bus closed the door and started the trip at exactly 2:25 am

Cons

Staff attention

Tips

Evan

4.0

20 November 2019Business

Pros

Quick stopover in Delaware, fairly quiet trip, mostly people sleeping. After we took on passengers at Newark, we had one Very Important Business Person who felt the need to loudly wheel and deal with various people on the phone the rest of the trip.

Cons

Felt like slightly less legroom than I'm used to on these busses; not sure if that's my imagination or not, but I don't normally feel as cramped.

Tips

Use the restroom before you go, be ready for wildly varying temperatures in the bus (layers are your friend, peel any you might not want off prior to seating), and hope you don't get any loud phone conversation people. Noise-cancelling headphones/earbuds would've been n...More

Based on 43 reviews

Overview

Users that traveled from New York to Hartford with Greyhound report that they were happy with the WiFi on board 54 percent of the time.

Ratings (Out of 5)

Comfort

3.6

Staff

3.6

Value

3.3

Condition

4.0

Tandy

5.0

28 December 2019Visiting friends

Pros

Quiet and pleasant ride, hardly any noise just a smooth ride

Cons

I had a good experience so nothing bad to say

Tips

Just enjoy your ride

Andrew

4.0

26 December 2019Solo travel

Cons

The toilet in the bus

Kevi.

5.0

13 December 2019Visiting friends

Pros

Absolutely everything.

Cons

Nothing everything was great.

Tips

Keep it up. Everything you’re doing right now you’re doing it right

Luke

1.0

1 December 2019

Pros

Nothing i was 3 hours late and the bus stank of urine and feces

Cons

Every single aspect was horrible

Hashawn

4.0

22 November 2019Visiting friends

Pros

It did smell bad

Cons

The internet

Tips

It ok

Based on 41 reviews

Overview

Users that traveled from Toronto to New York with Greyhound report that they were happy with the WiFi on board 45 percent of the time.

Ratings (Out of 5)

Comfort

3.4

Staff

3.4

Value

3.1

Condition

3.5

Keisha

4.0

3 January 2020Vacation

Pros

Even though we left an hour late, we arrived on time in New York

Cons

While we were waiting to leave, more communication as bus was an hour late

Keywan

2.0

28 December 2019Visiting friends

Pros

The NYC

Cons

Each time the driver spoke to let us know something, his voice was unclear and low. Second half of the bus did not understand what he said. The bus was hyper freezing cold! He pressed the gas pedal every 10 seconds and released, avoiding a smooth move of the vehicle. Th...More

Tips

Choose MegaBus only!

Jeneaver

3.0

27 December 2019Visiting family

Pros

The trip from Toronto to Buffalo was fantastic. Very organized and professional. The driver was very kind and friendly. Also the workers at the terminal.

Cons

The portion of the trip from Buffalo to NY could be improved It was chaotic. Passengers were given conflicting instructions by different workers e.g no change of bus then another person said yes, change of bus, line up at 7 then another worker said line up at 6 which se...More

Tips

Ensure you arrive on time and line up immediately so you can get on the bus. Also book your ticket ahead of time.

Trussan

4.0

17 December 2019Vacation

Pros

The bus was on schedule and on time.

Cons

The American bus driver at the Buffalo/Syracuse stop was very rude, impatient, and unprofessional! Not good for business...

Tips

Wear comfortable attire.

Donnaven

5.0

13 December 2019Solo travel

Pros

The driver had a good sense of humor. My passenger was great too.

Cons

Nothing, it provided what i needed.

Based on 40 reviews

Overview

Users that traveled from Boston to Hartford with Greyhound report that they were happy with the WiFi on board 44 percent of the time.

Ratings (Out of 5)

Comfort

3.7

Staff

3.5

Value

2.9

Condition

4.0

Danielle

1.0

14 December 2019Visiting family

Pros

Nothing.

Cons

Having buses arrive on time and not force customers to fight for a seat when the bus finally arrives. Staff shouldn’t tell customers another bus is coming from the garage momentarily when another bus wasn’t going to arrive for another hour.

Tips

Don’t do it.

Gianluca

1.0

8 November 2019Solo travel

Pros

No stops

Cons

Having the buses arrive at the pick up station on time and not over an hour late

Tips

Use boltbus

Caleb

1.0

8 November 2019Visiting family

Pros

Nothing!!

Cons

Communication- no reasons were given for the delay until very late.

Amena

1.0

7 November 2019Visiting family

Pros

Greyhound is extremely rude and unprofessional

Cons

Greyhound is extremely rude and unprofessional

Tips

Don’t travel greyhound

Ellie

4.0

11 October 2019Visiting friends

Pros

The driver was really friendly!

Cons

We were an hour+ delayed—getting there past 5 vs before 4 wasn’t the issue, it was that the bus was listed as arriving before 4. Basically I’d expect traveling from Boston to Hartford on a Friday afternoon to take closer to 3 hours because of traffic so I think the dest...More

Tips

Make sure you leave an hour or two of extra time for arrival.

Based on 39 reviews

Overview

Users that traveled from New York to Atlantic City with Greyhound report that they were happy with the WiFi on board 44 percent of the time.

Ratings (Out of 5)

Comfort

3.6

Staff

3.6

Value

3.6

Condition

3.7

Sarah

4.0

30 December 2019Vacation

Pros

Efficient, good price

Cons

Toilet . Something banging in the bathroom at the way.

Tips

Keep it quiet

Tanisha

5.0

8 December 2019Couples trip

Pros

on time and arrived at destination a few mins early:)

Tips

get there early

Janelle

5.0

1 December 2019Visiting friends

Pros

Just how relax the seats were and very Professional Driver.

Cons

Everything was Perfect!

Tips

Daily Trips	19,907
stations	725
cities	683
countries	2

Search & book Greyhound tickets

Wanderu is an official Greyhound partner

About Greyhound

Quickview

Greyhound coach Coverage

Greyhound coach amenities

Reviews from Wanderu Customers traveling with Greyhound

Can I reschedule my Greyhound bus ticket?

Are Greyhound online tickets refundable?

Is there WiFi on a Greyhound coach?

How many bags can you carry on a Greyhound bus?

Are there power points on a Greyhound coach? Are there USB points?

Does Greyhound offer will call tickets, that you pick up at the station?

How much is a Greyhound ticket for a child? What age do you have to pay for a child on a Greyhound?

Do you need an ID to get on a Greyhound coach?

How old do you have to be to ride a Greyhound bus alone?

Can you use your phone to board Greyhound?

Are there toilets on Greyhound coaches?

Can you take a bike on a Greyhound coach?

Are meals or drinks offered onboard Greyhound trips?

Do you have to print your Greyhound ticket?

Does Greyhound offer any premium features like extra legroom, films, or TV?

Most popular routes served by Greyhound

Cheap Greyhound ticket deals users recently found on Wanderu.

Search & book Greyhound tickets

Wanderu is an official Greyhound partner

About Greyhound

Quickview

Greyhound coach Coverage

Greyhound coach amenities

Reviews from Wanderu Customers traveling with Greyhound

New York - Boston2.7Based on 139 reviews

Boston - New York3.0Based on 120 reviews

New York - Washington3.5Based on 73 reviews

Hartford - New York3.7Based on 55 reviews

Washington - New York3.3Based on 54 reviews

New York - Hartford3.3Based on 43 reviews

Toronto - New York3.5Based on 41 reviews

Boston - Hartford3.2Based on 40 reviews

New York - Atlantic City3.7Based on 39 reviews

New York - Philadelphia3.5Based on 39 reviews

Can I reschedule my Greyhound bus ticket?

Are Greyhound online tickets refundable?

Is there WiFi on a Greyhound coach?

How many bags can you carry on a Greyhound bus?

Are there power points on a Greyhound coach? Are there USB points?

Does Greyhound offer will call tickets, that you pick up at the station?

How much is a Greyhound ticket for a child? What age do you have to pay for a child on a Greyhound?

Do you need an ID to get on a Greyhound coach?

How old do you have to be to ride a Greyhound bus alone?

Can you use your phone to board Greyhound?

Are there toilets on Greyhound coaches?

Can you take a bike on a Greyhound coach?

Are meals or drinks offered onboard Greyhound trips?

Do you have to print your Greyhound ticket?

Does Greyhound offer any premium features like extra legroom, films, or TV?

Most popular routes served by Greyhound

Cheap Greyhound ticket deals users recently found on Wanderu.