5.0
This survey needs more options re the conovirus question such as a not relevant--I don't remember specific safety measures, but the Amtrak is in line with norms in society right now which is that there is little attention to masks etc.
4.0
Pros: On time. Cons: Could understand very little of what.was said over loudspeaker. Lazy speech. In my lifetime that has been always been a characteristic of train travel. Tips: don’t sit in my seat. The lap tray doesn’t work.
5.0
Pros: The price of the tickets. Cons: Nothing to do with Wanderu. Amtrak needs to enforce silence in the quiet car!
5.0
Pros: Easy to access to the train. confortable seats, on time. Cons: Restrooms cleaning, and windows.
5.0
Pros: The train were on time and got to see lots of places in DC. Cons: The Amtrak wifi wasn't really working.
5.0
Pros: On Time. Cons: Need to improve on announcing the train destination when it comes in and leaving the station. Communication is extremely important in transportation. Tips: Continue to print out the travel destinations because the stops and or the trains number and/location is something time not announced.
5.0
Pros: On time. Easy. Comfortable. Cons: Nothing. Tips: Book early for deals.
5.0
Pros: Train stop in Penn station Manhattan. 10minutes walk to my hotel. No need take taxi. Cons: Need luggage rack for heavy one. Tips: Use train if time not a constrain.
4.0
Pros: I sat in a seat near the front of the car so I had plenty of legroom. People were generally quiet and respectful, and the train arrived less than 15 minutes late. The bathroom was very clean, and the trip was faster than a bus ride (3hrs vs 4). Cons: The train was very bright and cold. It was late in the evening, so cozier conditions would have been preferred for napping and seeing out the window. Data/wifi was functional for some of the trip, but not all. Tips: Bring a blanket, and consider taking an earlier train for the afternoon view since the 9pm-midnight was pretty unremarkable visually.
5.0
Pros: The Acera train was great. Cons: The attitude of the food and beverage attendant. Tips: Nope.
4.0
Pros: I appreciated having a comfortable seat where I could work. Cons: Not anyone's fault, but the broken down train that we helped with passenger pick-up meant that some folks were double-booked for a seat, so I am hopeful that better care of the infrastructure is on the horizon.
4.0
Pros: The seats look and feel old ans expected seats on acela to be betger rhan refular amtrak. Cons: Improve aeat quality. Move the charging ports to rhe middle between rhe front seats aa opposed to feet area below window.