5.0
Pros: I appreciated the young man being present as people were coming to the bus stop and asking questions. I wasn’t sure I was at the right place and having a representative there is appreciated. The bus driver told everyone to keep there conversations to a minimum on the phone which I was glad he did so. Cons: It was fine no complaints. Tips: Never used the bathroom so not sure what it looks like.
5.0
Pros: The seat was comfy and there was a ton of leg space. Cons: The staff at the back of the bus had a radio that kept going off for about 30 minutes.
5.0
Pros: Everything except for the wifi which was not working. Cons: The wifi was not working.
5.0
The driver from Bethesda to the driver-exchange stop handled a medical emergency extremely well and should be commended. He calmly, safely and quickly moved the bus to the shoulder. After checking on the passenger, he got off the bus and called 911. He returned to the bus and again checked on the passenger. Within 10 minutes the emergency team arrived, removed the passenger from the bus and we were again on our way. The driver's composure and expedience was professional, responsible, and courteous. He instilled confidence in our safety.
4.0
Pros: Got me there safely. Cons: Internet connection was a little spotty. Driver maintained a leisurely pace.
5.0
Pros: The bus was very comfortable, ride wise---could hardly feel any bumps, I was very impressed with the bus itself. The driver was also very good, no hard braking. Cons: a little more leg room/ I'm barely 5 ft and it was ok,.
4.0
Pros: Price was great. Seat was comfortable. Just windows were dirty greasy from someone hair. No charger outlets. Otherwise it was good. Cons: Cleaning between rides. Tips: Great price, good ride.
5.0
I loved how quick and efficient the entire process was- from ticket purchase to finding the location to getting on the bus. It was seamless and the staff was friendly!
5.0
Pros: the. leather reclining seats. Cons: the smell from the bathroom. Tips: try to get 2 seats side by side.
5.0
Pros: The nonGold bus to NY was cramped, because people are allowed to recline their seat giving the passengers behind no room to maneuver. But that's their right!! The Gold bus from NY to MD, was driven by a very competent, friendly and follow-the-rules driver. Excellent!! And, of course, roomy and comfortable. Cons: Nothing.
5.0
Pros: I liked that it was very straightforward trip with no stops. Bus was also not fully booked which was nice to have that extra room. Cons: Unloading the bag process.














