4.0
Pros: It was safe even though weather conditions were unfavorable. Cons: Driver smoked just outside bus door while keeping doors open. Smoke got inside the bus. I have allergies and the cigarette smoke affected me. Also other drivers give a chance to get breakfast, not this driver.
5.0
Pros: It arrived on time. Tips: Bring warm clothing because it's really cold on the bus.
4.0
Pros: Bus was there on time and the driver was very helpful. Cons: Could have an outlet to charge your phone. Tips: Have your phone charged 100 percent.
5.0
Pros: Easy boarding and smooth trip with helpful employees. Cons: Bus arriving at Port Authority could be on time.