4.0
Pros: Friendly staff. Comfortable seating. Cons: Making sure the restrooms were clean. Tips: Bring a blanket for longer rides.
5.0
Pros: Everything was managed well. Full house last part of trip. It was announced. If you are taking two seats... DONT.. Everyone was respectful of others. All was great. Cons: I'm not sure. Make me CEO of Amtrak and I'll investigate improvements. All seemed ok. Tips: Treat others as you want to be treated. Enjoy traveling. Plan ahead enough to find out travel options and cost. And times. Sometimes the travel is not every day. Sometimes it's every other day. Plan a bit ahead on that.