4.0
Pros: The train was timely! The bus was about an hour behind schedule due to traffic. Cons: When boarding the train at Penn Station, passengers had no idea which gate the train would leave from, creating an insane stampede to get to the gate 6 minutes prior to departure when the gate was announced. Once down the escalator onto the platform, there was no indication of where the train was going, so one man mistakenly boarded our train to Boston when he wanted to go to Miami, and he only figured this out once the agent checked his ticket AFTER we had departed. The seating was an absolute frenzy. It was chaos. The train itself made good time once we were on our way. Tips: Pack light, there’s very little room for large suitcases on the car.